Table 5. Consultation outcome
Consultation outcomen%
Total 48100
Advice given (verbal, printed and self-care)1020.8
Purchase of a prescription-free product (over-the-counter product)1327.1
Referral to another pharmacy12.1
Referral to your GP1327.1
Referral to A&E12.1
Advised to call 111a 12.1
Antibiotics provideda 12.1
Treatment given free of chargea 24.2
Prescription purchaseda 12.1
Other (outcome not indicated by responders)510.4
  • a Consultation outcomes which were not on the official GPCPCS list but indicated by patients under ‘Other, please specify’.