Table 2. Summary of categorisation and the features of the Candidacy Framework addressed by each subcategory
Main categoriesSubcategoriesINPApAdOfOC
Appointment innovationsTriage21
Telehealth12
Restructuring appointment systems12
Offering patient contacts that are not appointments2212
Direct patient access to services that remove need to access general practiceCommunity pharmacists12
Self-referral pathways1
Increasing the number and range of professionals available to see patients within general practiceExpansion and diversification of skill-mix2122
Improving GP recruitment and retention2
Offering contacts beyond core hours, core settings, and core servicesExtended hours services provided by GPs within their own practice or practice network1
GP services external to a patient's practice or local practice network1
Enhanced services within practices21
Expanded or re-organised services within the wider community2212
Supporting patient engagement, empowerment, and educationEducational initiatives targeting patients1222
Digital resources for patients12
Practice-level interventions or interventions targeting practice staff and professional behaviour222122
System-level interventions targeted at patients1222
Supporting the internal and wider structures of general practiceMaking existing processes in practices more efficient1
Reducing the burden of bureaucracy in general practices1
Interventions to ensure general practices at high risk of closing stay open1
Financial mechanisms for improving access1
Contracting and commissioning to shape provider markets1
Changes to the scale or model of general practice (not otherwise included)1
  • Ad = adjudications. Ap = appearances. I = identification of candidacy. N = navigation. P = permeability. OC = operating conditions. Of = offers and resistance. See description of each feature in Table 1. ‘1’ indicates the candidacy feature most addressed by an intervention, ‘2’ indicates secondarily affected features.