| Main categories | Subcategories | I | N | P | Ap | Ad | Of | OC |
|---|---|---|---|---|---|---|---|---|
| Appointment innovations | Triage | 2 | 1 | |||||
| Telehealth | 1 | 2 | ||||||
| Restructuring appointment systems | 1 | 2 | ||||||
| Offering patient contacts that are not appointments | 2 | 2 | 1 | 2 | ||||
| Direct patient access to services that remove need to access general practice | Community pharmacists | 1 | 2 | |||||
| Self-referral pathways | 1 | |||||||
| Increasing the number and range of professionals available to see patients within general practice | Expansion and diversification of skill-mix | 2 | 1 | 2 | 2 | |||
| Improving GP recruitment and retention | 2 | |||||||
| Offering contacts beyond core hours, core settings, and core services | Extended hours services provided by GPs within their own practice or practice network | 1 | ||||||
| GP services external to a patient's practice or local practice network | 1 | |||||||
| Enhanced services within practices | 2 | 1 | ||||||
| Expanded or re-organised services within the wider community | 2 | 2 | 1 | 2 | ||||
| Supporting patient engagement, empowerment, and education | Educational initiatives targeting patients | 1 | 2 | 2 | 2 | |||
| Digital resources for patients | 1 | 2 | ||||||
| Practice-level interventions or interventions targeting practice staff and professional behaviour | 2 | 2 | 2 | 1 | 2 | 2 | ||
| System-level interventions targeted at patients | 1 | 2 | 2 | 2 | ||||
| Supporting the internal and wider structures of general practice | Making existing processes in practices more efficient | 1 | ||||||
| Reducing the burden of bureaucracy in general practices | 1 | |||||||
| Interventions to ensure general practices at high risk of closing stay open | 1 | |||||||
| Financial mechanisms for improving access | 1 | |||||||
| Contracting and commissioning to shape provider markets | 1 | |||||||
| Changes to the scale or model of general practice (not otherwise included) | 1 |
Ad = adjudications. Ap = appearances. I = identification of candidacy. N = navigation. P = permeability. OC = operating conditions. Of = offers and resistance. See description of each feature in Table 1. ‘1’ indicates the candidacy feature most addressed by an intervention, ‘2’ indicates secondarily affected features.