Table 1. Summary of characteristics of patients who responded to the telephone interview
Patients who participated in the interview (n = 22)Primary health insurance office data for all
patients of the urban health center (n = 6118)
P value
Sex F, n (%)15 (68.2)3302 (54.0)0.49
Average age (sem)40.3 (3.1)33
 Min19
 Max76
Age distribution
 Age 18–39, n (%)11 (50.0)2080 (34.0)
 Age 40–64, n (%)10 (45.5)2674 (43.7)
 Age ≥65, n (%)1 (4.5)844 (13.8)
SHC, n (%)15 (68.2)3010 (49.2)0.38
Chronic illness, n (%)9 (40.9)1346 (22.0)0.15
 of which chronic psychiatric illness, n (%)5 (22.7)
Experience of violence in patient history, n (%)8 (36.4)
History of illicit substance use, n (%)6 (27.3)
Born in a foreign country, n (%)5 (22.7)
Average EPICES score (sem)41.3 (1.46)47.7
 Min8.30
 Max88.2100
Number of consultations per year per patient
 Average14
 >10 consultations in a year, n (%)13 (59.1)655 (10.7) <0.05*
 6–10 consultations in a year, n (%)4 (18.2)1333 (21.8)0.99
 2–5 consultations in a year, n (%)1 (4.5)3015 (49.3) <0.05*
 1 consultation in the year, n (%)4 (18.2)1107 (18.1)0.98
  • Sem = standard error of the mean. SHC = state health coverage. Bold and asterisked = statistically significant.