| Job role | N | Data acquisition method |
|---|---|---|
| Technicians | 9 | Focus group |
| CSOs | 10 | Focus group |
| Operational crew members | 5 | Focus group |
| Managers/trainers (one-to-one interview only) | 4 | One-to-one interview |
CSO = community safety officer. FRS = Fire and Rescue Services.