Table 1. The characteristics of patients who had a teleconsultation during the COVID-19 pandemic period (April 2020–March 2021)

		Number of patients			RR
		Total	Telehealth	%	Estimate	95% CI
Total		57 916	46 783	80.8
Age, years	<65	17 979	13 892	77.3	Ref
	65–74	18 405	14 801	80.4	1.02	1.01	1.03
	≥75	21 532	18 090	84.0	1.05	1.04	1.07
Sex	Male	31 569	24 844	78.7	Ref
Sex	Female	26 347	21 939	83.3	1.06	1.05	1.07
SES	Low	18 925	14 726	77.8	Ref
	Middle	18 581	15 364	82.7	1.02	1.00	1.03
	High	20 410	16 693	81.8	1.01	1.00	1.03
CKD	None	45 088	35 966	79.8	Ref
CKD	Yes	12 828	10 817	84.3	1.04	1.03	1.05
Prescription	None	13 230	10 485	79.3	Ref
	Oral-agents only	38 861	31 277	80.5	1.05	1.04	1.06
	Insulins	5825	5021	86.2	1.09	1.08	1.11
Major city	Yes	48 388	38 512	79.6	Ref
Major city	No	9528	8271	86.8	1.05	1.03	1.07
State	New South Wales	20 976	14 700	70.1	Ref
State	Victoria	36 940	32 083	86.9	1.19	1.14	1.23

CKD = chronic kidney disease. RR = relative risks. SES = socioeconomic status.