Table 3. Total number of services provided during April 2019–February 2020 (pre-COVID-19) and April 2020–February 2021 (COVID-19)
Service typeSum of service type providedPre-COVID-19 (n = 36), nSum of service type provided during COVID-19 (n = 36), n% change
Written patient care instructions3977710–82%
Periodic health examination97362601–73%
Well child health examination33001506–54%
Foot care53 77425 155–53%
Accompaniment73513768–49%
Physical therapy23 38613 016–44%
Forms completion47 50928 507–40%
Preventive care127 35386 925–32%
Interpretation services18 78313 541–28%
Patient intake42 62930 879–28%
Recommendation or assistance104 309125 90421%
Postnatal care1201146422%
Health card registration1593195823%
Case management65 80581 04323%
Care plan documentation11 33413 97923%
Mental health care34 16042 20724%
Breastfeeding counselling2055265329%
Occupational therapy1304169130%
Individual counselling35 43965 46985%
Palliative care3501092212%