Table 2. Median and mean numbers of visits, patients, issues addressed, and services provided during April 2019–February 2020 (pre-COVID-19) and April 2020–February 2021 (COVID-19)

Variable	Pre-COVID-19 (n = 396)		COVID-19 (n = 396)		Mean % change	Median % change
Variable	Mean (SD)	Median (IQR)	Mean (SD)	Median (IQR)	Mean % change	Median % change
Total visits	2901.6 (1447)	2721.5 (1764–3592)	2572 (1482)	2145 (1510–3209)	11	–21
Total patients seen	480.7 (307)	429.5 (252–617)	438.8 (257)	396 (259–552)	9	–8
Total issues addressed	6349.3 (3930)	5697 (3940–7176)	5771 (4729)	4687 (3406–6553)	9	–18
Total services provided	8976.3 (5574)	7662.5 (4735–11 675)	7596 (6417)	5799 (3866–9213)	15	–24

IQR = interquartile range. SD = standard deviation.