Lines of work: the different types of work required to manage chronic illness |
Illness work: the work required to manage their illness.
Everyday work: organisatino and coordination of various types of work necessary to operationalise any plans of action.
Biographical work: the work required in defining and making an identity.
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Managing work:strategies patients used to manage their workloads |
Conditional motivation: biographical schemes (work aligning with personal values) that helped motivate the patient to cope with their illness. These were hopeless if not attainable.Management in process: strategies patients used to maintain relative equilibrium.
Calculating resources: as all three types of work were in competition for limited resources patients needed to calculate and allocate resources, as well as moving resources flexibly as required.
Maintaining fluid boundaries in the context of division of labour, recognising shifts in roles because of illness, and ensuring flexibility in how tasks are divided.
Ongoing articulation of work: planning and coordinating work, which will continue to vary so constant reassessment is required.
Mutual sustaining: importance of others to sustain commitment to the work, the importance of alignment, which is more than communication but is the process by which people ‘mutually align their actions towards the performance of some work‘.
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