Consider developing and implementing local strategies for death notification, which might include a death register (CMOCs 1, 2, 3)

Seek an understanding of individual patient preferences: what type of bereavement support does a patient want? (CMOCs 5, 6)

Initiate contact when patient bereavement is known; for example, by a phone call or condolence letter (CMOCs 7, 8, 9, 10, 11, 12)

When contacting patients include details about available local support services and invite them to make an appointment if they are experiencing problems (CMOCs 8, 9, 12)

Where appropriate, utilise link workers to help connect patients with local support services or community groups (CMOCs 8, 9, 12, 16)

When consulting with bereaved patients utilise active listening skills: feeling listened to may be of the most value to patients (CMOCs 18, 21)

Revising medical education and training to include up-to-date grief theories. This could include, for example, bereaved people speaking about their experiences (CMOCs 13, 14, 17, 19, 20, 21)

Further training such as a short course to help clinicians who may need support with their own experiences of bereavement when managing a patient (CMOCs 13, 17, 19, 20, 21)