| Intervention(n = 34) | Control(n = 34) | P valuea | |
|---|---|---|---|
| Clinical focus, n (%) | 0.81 | ||
| Infectious disease | 1 (2.94) | 0 (0.00) | |
| Primary care only | 18 (52.94) | 17 (50.00) | |
| Women’s health | 15 (44.12) | 17 (50.00) | |
| Team-level multiple team membership, mean (SD) | 5.20 (1.24) | 4.16 (0.58) | <0.0001 |
| Baseline measures | |||
| Percentage of appointments starting on time | 67.01 (24.50) | 60.55 (25.49) | 0.29 |
| Percentage of timely recall scheduling | 72.19 (17.80) | 75.26 (25.70) | 0.58 |
| Percentage of ED utilisation | 18.28 (8.61) | 21.82 (11.32) | 0.15 |
| Percentage of electronic patient portal enrolment | 22.43 (4.27) | 29.05 (8.88) | <0.01 |
| Coordination compositeb | 0.41 (0.14) | 0.40 (0.18) | 0.91 |
aIndependent samples t-tests for all except team focus, which was a Fisher’s exact test.bCombination of the four indicators (appointments starting on time, timely recall scheduling, ED utilisation, and electronic patient portal enrolment). ED = emergency department