Table 2. Relationship between in-hours and out-of-hours experience, with overall confidence, and satisfaction with supervision and feedback
Overall confidence in telephone consultations Satisfaction with supervision received Satisfaction with feedback received
ρ P valueρ P valueρ P value
In-hours Average number of months0.65<0.010.110.370.070.56
In-hours Average number of contacts per session0.39<0.01<0.010.980.020.88
Out-of-hours Average number of months0.52<0.010.50<0.010.56<0.01
Out-of-hours Average number of contacts per session0.58<0.010.41<0.010.49<0.01

  • Spearman rank sum correlations were used to estimate ρ values.