Table 4. Support requests for optimisation and long-term preservation of mental wellbeing
FrequencyMain themeExamples mentioned
19%Improving work–life balance

  • family-friendly working environment

  • acceptance and promotion of part-time work

  • less shift-work

  • improving childcare

19%Reduction of administrative tasks

  • assistance from non-medical staff

  • use of electronic medical records

  • efficient computer programs

11%Shorter working hours and adherence to breaks

  • no overtime

  • adherence to breaks

10%Improvement of education and training

  • regular mentoring at all training levels

  • improving feedback culture, dealing with mistakes

  • close supervision

  • improving teaching

10%Workload reduction

  • more time for individual patient

  • reduction of high work demands

  • measures against the lack of family doctors

6%Good team atmosphere and collegial exchange

  • regular exchange among colleagues

  • organised case discussions

6%Recognition

  • by superiors, colleagues, and environment

5%Salary adjustment

  • possibility of calculating work in the absence of patients (preparation and follow-up time)