Table 2. Descriptive characteristics of eHealth usage by responding Czech GPs (n = 153; 2017–2018)
ICT usedFrequency, %
Owned technologyTV23.5
Wi-Fi24.2
Camera/e-evidence of patients5.9
Tablet1.3
Communication with patientsTelephone98.7
SMS41.8
Email73.2
Sharing results of laboratory assessmentsPatient calls the practice96.1
The practice calls the patient73.2
Results sent via SMS18.3
Results sent via email48.4
Results sent via web-portal3.3
Results sent via post-office (hard copies)11.8
Using mobile technologies in general practice‘It seems useful...’62.1
for making appointments76.5
for sending results of assessments65.4
for monitoring patients’ health outcomes30.7
for answering patients’ questions48.4
for monitoring of medication35.3
for motivating patients towards a more healthy lifestyle29.4
for showing care and interest in patients’ health problems28.8
for monitoring and feedback about health status (e.g. blood pressure)41.8
GPs’ with their own practice (n = 99) public internet profileOwn website53.5
Planning to have website9.1
Social media14.1
Planning to have social media3.0
Setting up appointmentsPersonal communication76.8
Telephone87.9
Email51.5
SMS17.2
Web-portal13.1
No ICT: served on first-come-first-served basis51.5