| Wax and otitis externa | Satisfaction | Technical quality | Interpersonal manner | Communication | Financial aspects | Time spent with doctor | Accessibility and convenience |
|---|---|---|---|---|---|---|---|
| GP-intervention group | 4.40 | 4.43 | 4.43 | 4.49 | 4.04 | 4.10 | 3.84 |
| Pre-intervention group | 4.35 | 4.10 | 4.30 | 4.37 | 3.75 | 4.16 | 3.64 |
| RVEEH control | 3.96 | 3.77 | 3.97 | 4.04 | 3.81 | 3.74 | 3.44 |
| Kruskal-Wallace difference test of significancea | P<0.002 | P<0.000 | P<0.000 | P<0.000 | P<0.000 | P<0.02 | P<0.03 |
RVEEH = Royal Victoria Eye and Ear Hospital, Dublin.
↵a Between GP-intervention and RVEEH care.