Box 1. Descriptions of participating general practices
Practice numberDescription
1An urban training practice in the East Midlands with an average list size using SystmOne
2A suburban training practice in the East Midlands with a larger than average list size using SystmOne
3A rural training practice in an affluent (IMD <10) area of the East Midlands, with a larger than average list size using SystmOne
4An urban training practice in a socioeconomically deprived (IMD >40) area of the East Midlands with an average list size using Emis Web
5A suburban practice in a socioeconomically deprived (IMD >40) area of the East Midlands with an average list size using SystmOne
6An urban training practice in a socioeconomically deprived (IMD >40) area of the West Midlands with a smaller than average list size using Emis Web
7An urban training practice in the West Midlands with an average list size using SystmOne
8A suburban practice in the East Midlands with an average list size using SystmOne
9A suburban training practice in the North West with a smaller than average list size using Emis Web
10An urban training practice a socioeconomically deprived (IMD >40) area of the North West. ‘Super-surgery’ (list size >20 000) using Emis Web
  • Practice 1 is the working site of GP1 and practice manager 1, practice 2 is the working site of GP2 and PM2, and so on. Where not stated, the practice had average IMD scores. Practices have been anonymised and randomly numbered to protect the identity of interview participants. IMD = index of multiple deprivation.