Box 2. Selected care tasks and key indicators
Care taskKey indicators
QuantitativeQualitative
Identification and diagnosis of cases1. Number of asthma and COPD patients registered (of overall outpatient attendance)
2. Number and percentage of asthma and COPD patients receiving PEFR and/or spirometry; and findings thereof (at baseline)		Patient’s and provider’s experiences of (also practice deviations and reasons for):

  • identifying symptoms

  • conducting clinical examination and diagnosis

Treatment and prevention3. Number and percentage of asthma and COPD patients prescribed inhalers (as per guidelines) and/or other treatment to relieve and/or prevent airway obstruction
4. Smoking cessation rate (comparing baseline and endline status)		Patient’s and provider’s experiences of (also practice deviations and reasons for):

  • prescribing, as per guide

  • dispensing inhalers (drugs)

  • counselling patient (tool-assisted) for smoking cessation

  • coping with input gaps

Patient follow-up and adherence5. Number and percentage of patient attrition on each follow-up visit (in first 6 months)
6. Number and percentage of patients referred for expert check-up and/or complication and/or severe drug reaction		Patient’s and provider’s experiences of (also practice deviations and reasons for):

  • patient adherence to follow-up visits (include retrieval)

  • staff adherence to care during follow-up visit

  • COPD = chronic obstructive pulmonary disease. PEFR = peak expiratory flow rate.