Box 1. Selected care tasks and key indicators
Care taskKey indicators
QuantitativeQualitative
Private clinic engagement1. Number and/or percentage joined or attended training or withdrew from partnership
2. Patient caseload at clinics		District:

  • selects and engages clinics

Clinics:

  • treat a lifelong condition

  • cope: adjusting consultation or drug fees, or operations for dispensing free of cost drugs (provided though the project)

Patient identification and examination for diagnosis3. Number and/or percentage examined for baseline clinical and laboratory; also age and/or anthropometric measuresPatient’s experiences and provider’s experiences (also practice deviations and reasons) for:

  • identifying and examining overweight and hypertension symptomatic patients

  • conducting clinical and laboratory examinations; and diagnose

Treatment4. Number and/or percentage of prescribed as per programme guidelines:

  • without comorbid condition

  • with comorbid condition (such as diabetes, renal insufficiency, pregnancy)

5. Number and/or percentage of uncomplicated patient prescribed drugs without trying a lifestyle change6. Number and/or percentage of preventive treatment		Patient’s experiences and provider’s experiences (also practice deviations and reasons) with regards to:

  • prescribing (as per guide)

  • lifestyle trial before drugs

  • prescribing preventive drugs

Lifestyle modification7. Recording of smoking status (and staff response)Patient’s experiences of and provider’s experiences (also practice deviation and reasons) for:

  • patient counselling (with pictorial tool) for lifestyle change and smoking cessation

Patient follow-up and adherence8. Number and/or percentage adhere to follow-up visits (in first 9 months)
9. Number and/or percentage get examined (clinical/ laboratory) on follow-up visits
10. Number and/or percentage referred for expert check-up and/or complication and/or severe drug reaction		Patient’s and provider’s experiences (also practice deviations and reasons) for:

  • patient adherence to follow-up visits (include retrieval)

  • staff adhere to care during follow-up visit

  • referrals (for example,side effects)