Table 1. Service user sample characteristics, reasons for referral, type and number of referred services, and status at point of interview

ID	Sex	Employment status	Marital status	Ethnicity	Age	Reasons for referral	Type and number of referred services	Status (at point of interview)
Service user 1	Female	Unemployed	Married	White-British	56	Depression and anxiety, unemployed and needs help to find a new job, weight loss	Job centre support (1), physical activity (1), social activity (1), and sewing group (1)	In process: engaged with job centre appointments, engaging with physical activity, waiting to hear back from sewing group, planning to engage with social activity (not started at point of interview)
Service user 2	Female	Unemployed (cannot work due to health conditions)	Legally separated	White-British	59	Depression, targeted physical activity to support recovery, loneliness	Mental wellbeing services (1), support group (1), and physical activity (1)	Finished: engaged with mental health services, did not engage with physical activity
Service user 3	Female	Retired	Married	White-British	66	Depression, loneliness, sedentary lifestyle	Art class (1) and physical activity (1)	In process: engaged with art class, dropped-out of physical activity
Service user 4	Female	Retired	Married	White-British	64	Carer, poor stress management skills	Meditation (1), physical activity (1), massage therapy (1)	Finished: dropped out of meditation, did not engage with physical activity, engaged with massage therapy
Service user 5	Female	Unemployed (Homemaker)	Married	Egyptian	47	Back pain, loneliness	Massage therapy (1), community group (1)	Finished: engaged with massage therapy, did not engage with community group
Service user 6	Female	In full time employment	Married	White-British	39	Weight loss	Weight management (1)	Finished: did not engage with service
Service user 7	Female	Carer for mother and husband	Married	Pakistani	29	Weight loss, depression, stressed, carer	Physical activities (3) and mental health service (1)	In process: engaged with physical activities, waiting to hear back from mental health service
Service user 8	Female	Unemployed	Single	Pakistani	34	Stressed, mental health problems, back pain, functional barriers	Housing advice (1), social and family workers (1), legal advice (1), community service (1)	In process: engaged with advice and social services, did not engage with community services after first visit
Service user 9	Female	Student	Single	Black-British	27	Mental health problems, weight loss, housing problems, loneliness, functional barriers, issues with her son (toddler)	Physical activity (2), weight management (1), housing advice (1), community service (1), children centre (1)	In process: engaged with advice service, and one physical activity, waiting to hear back from weight management service, did not engage with one physical activity, community service, and children centre
Service user 10	Male	In full time employment	Married	White-British	54	Weight loss, depression	Physical activities (2), mental health service (1)	In process: engaged with physical activities and mental health service