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Observation of PACT delivery
| Shadowing members of the PACT team at each location for half a day, including mini interviews with staff and patients. |
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Interview data
| 6 individual GP interviews, and a focus group with 6 members of a local PACT team. |
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Online survey using a study modified version of the NoMAD tool
| The qualitative data were used to support the development of a bespoke version of the NOMAD evaluation tool (a survey tool developed from normalisation process theory to assess the implementation of new initiatives in practice). The survey was sent to all staff in the five sites, with 90 responding (45% response rate) including 39 GPs, 11 PACT nurses, 12 other primary care nurses (including district and practice nurses), 2 care home practitioners, and 22 practice managers, team managers, or administrators. |