Domain | Description of work involved |
Sense making | The new intervention must make sense to the people responsible for implementing it, including that they recognise it as a distinct and different way of working. |
Engagement | People must choose to engage with the new way of working, including those who lead or pioneer the introduction, along with the majority choosing to join. |
Action | People need the resources to implement the new way of working, whether that be skills, time, or other. |
Monitoring | People must get feedback on the new approach; feedback which encourages them to keep going. |