Table 4. Qualitative data analysis summary
CategoryPositive feedbackPositive feedback example quotationsOpportunities for improvementOpportunities for improvement example quotations
The content of the training
  • Highly informative and useful.

  • ‘It is an eye-opener programme and very educative.’ (p29 Female PN, North East)

  • ‘Very informative and detailed. Relevant and actionable steps that can be taken by primary care physicians.’ (p1 Male GP, London)

  • ‘Exceptionally educative and informative.’ (p15 Male PN, South East)

  • Demonstration of the CanRisk tool.

  • ‘It was good to understand how to interpret a CanRisk example report, but it would have been useful to also learn a bit more on how to access CanRisk, and a brief section on how to fill in the CanRisk questions in practice.’ (p19 Female GP, East Midlands)

  • ‘The opportunity to complete the CanRisk tool would be good.’ (p34, Female PN, Yorkshire and the Humber)

  • ‘Perhaps a demo of the CanRisk assessment procedure showing each drop-down section.’ (p23 Female PN, South West)

The presentation of the training
  • Concise and accessible.

  • Clearly structured.

  • ‘Great succinct online learning, short and concise presentations, simple explanations of risk models and use of CanRisk.’ (p7 Male GP, North West)

  • ‘The training was simple and short but yet contained every detail needed for an improved practice as relating to my knowledge of breast cancer.’ (p21 Female PN, North West)

  • ‘Topic was very well explained in concise and timely manner and objective of learning were clear from start.’ (p9 Male GP, West Midlands)

  • ‘Very helpful focused work, with good section breakdown and rationale for each area of discussion.’ (p17 Male GP, North West)

  • Including simulations and case scenarios.

  • Providing handouts.

  • Accessibility issues.

  • ‘More interactive sessions and adding more real-life clinical cases to presentations.’ (p9 Male GP, West Midlands)

  • ‘I think some offline resources to go alongside would be helpful (like "handouts").’ (p18 Female GP, East of England)

  • ‘Some of the accents were more difficult to understand. At times it felt a little rushed with some of the more detailed slides moving on quickly.’ (p34, Female PN, Yorkshire and the Humber)

  • ‘It was difficult to read the slides on a mobile phone.’ (p6 Female GP, East of England)

Relevance of the training
  • Relevant for primary care healthcare professionals.

  • Applicable to primary care.

  • Completing the training as a good opportunity.

  • ‘I was not previously aware of the CanRisk tool, and I am glad I am able to use this straightaway.’ (p2 Female GP, West Midlands)

  • ‘It was interesting and appropriate to my role as general practitioner.’ (p4 Female GP, West Midlands)

  • ‘Very happy I had the chance to do this, learnt a lot and feel well informed.’ (p16 Female PN, South West)

  • Concern about time.

  • Integration with clinical record system.

  • ‘My main concern is my ability to complete this depth of conversation within a 10-minute appointment slot. I wonder whether there is any scope to develop a questionnaire (or AccuRx type template) to gather the information needed to calculate a patient’s risk so that they can then be bought in for an appointment at a later stage.’ (p26, Female GP, South East)

  • ‘Does it incorporate into GP software such as EMIS and SystmOne? or is there coding available to document it?’ (p2 Female GP, West Midlands)