RT Journal Article SR Electronic T1 Comparison of two GP service provider models in older adults: a register-based follow-up study JF BJGP Open JO BJGP Open FD Royal College of General Practitioners SP BJGPO.2022.0101 DO 10.3399/BJGPO.2022.0101 VO 7 IS 3 A1 Enckell, Aina A1 Laine, Merja K A1 Kautiainen, Hannu A1 Lehto, Mika T A1 Pitkälä, Kaisu H A1 Rahkonen, Ossi A1 Roitto, Hanna-Maria A1 Kauppila, Timo YR 2023 UL http://bjgpopen.org/content/7/3/BJGPO.2022.0101.abstract AB Background In Finland, there have been various strategies attempting to provide access to GPs. The 'restricted-List General Practitioner model' (rLGP) was launched in primary health care (PHC) in the city of Vantaa after the 'named General Practitioner model' (nGP) failed to provide sufficient access to GPs. This was done to improve access to GP appointments for those most needing care.Aim To evaluate the impact of the transition from nGP to rLGP on access to non-urgent scheduled appointments among patients aged ≥75 years.Design & setting A register-based follow-up study in public PHC in Vantaa, Finland.Method The study focused on patients aged ≥75 years who used PHC from 2004–2008. It looked at the number of non-urgent and urgent scheduled appointments, patient contacts, home visits, PHC emergency department appointments, and cancelled appointments, which were recorded 7 years before and after the transition from nGP to rLGP in 2011 and adjusted to patient-years. Non-urgent appointments were booked to the patient’s own nGP or rLGP in public PHC, whereas urgent appointments could be to any GP.Results The number of non-urgent scheduled appointments to GPs was halved during the time of nGP, before launching the rLGP. Simultaneously, the number of urgent scheduled appointments more than tripled. The number of both started to plateau a year before the rLGP was launched. The number of both non-urgent and urgent scheduled appointments remained mainly at that level after rLGP was implemented.Conclusion The rLGP model was unsuccessful in improving access to non-urgent scheduled appointments to GPs.