RT Journal Article SR Electronic T1 Aggression towards the GP: can we profile the GP–victim? A cross-section survey among GPs JF BJGP Open JO BJGP Open FD Royal College of General Practitioners SP bjgpopen18X101604 DO 10.3399/bjgpopen18X101604 A1 Vince Demeur A1 Sarah Devos A1 Esther Jans A1 Birgitte Schoenmakers YR 2018 UL http://bjgpopen.org/content/early/2018/09/18/bjgpopen18X101604.abstract AB Background Aggression against GPs has increased in the past decade. Depending on experience, interpretation, and personality, the interpretation of aggressive patient behaviour will differ among doctors.Aim To investigate how often GPs experience aggression in a 1-year time span and what the relationship is between the GP's personality (based on the 'Big Five' personality traits) and the reporting of aggression. Secondly, to investigate how personality is related to feeling safe.Design & setting Flemish (Belgian Federal State) GPs were questioned in a cross-sectional design by online survey. GPs were recruited and questioned in their professional environment.Method Outcome measures were the 'Big Five' personality traits ('reserved' versus 'outgoing', 'compassionate' versus 'challenging', 'efficient' versus 'careless', 'confident' versus 'nervous', and 'cautious' versus 'innovative', based on Cattel's 'Big Five' model of personality), the type of aggression, the reporting of aggression, and feeling safe.Results Both (n = 247) male and female doctors considered physical contact and verbal intimidation as aggression. Female doctors were more likely to consider sexual harassment as aggression. The majority of GPs were confronted with verbal aggression. More than half considered physical aggression as the most threatening. GPs with 'reserved' and 'careless' personality types were more likely to experience aggression. GPs with 'innovative', 'challenging', or 'confident' personality types were also at increased risk, but to a lesser extent than those with 'reserved' and 'careless' personalities. GPs with 'efficient' and 'innovative' personalities were more likely to report incidents. Male GPs and those with 'efficient' personalities felt safer. GPs with 'confident' and 'cautious' personalities were more likely to feel unsafe.Conclusion The results of this study might help future interventions and support strategies (designed to prevent aggressive incidents or help GPs cope with them) to target the vulnerable groups. Further research should therefore explore the results of these data in depth and on a larger sample size.