RT Journal Article
SR Electronic
T1 Core functions of primary care in Amathole District, South Africa: a descriptive study
JF BJGP Open
JO BJGP Open
FD Royal College of General Practitioners
SP BJGPO.2024.0141
DO 10.3399/BJGPO.2024.0141
VO 9
IS 3
A1 Mash, Robert
A1 Nash, Jenny
YR 2025
UL http://bjgpopen.org/content/9/3/BJGPO.2024.0141.abstract
AB Background Strengthening primary care is a priority globally and for the South African health system. The current measurement tools in South Africa do not assess the core functions of primary care: first contact access, comprehensiveness, coordination, continuity, and person-centredness. A regional version of the Primary Care Assessment Tool (PCAT) has recently been validated and can measure these core functions.Aim To field test the regional PCAT and measure the core functions of primary care performance.Design & setting A descriptive cross-sectional survey in Amathole District, South Africa.Method Data were collected from 386 randomly selected patients from 40 clinics and six subdistricts. Data were collected using the REDCap mobile application and analysed in the Statistical Package for Social Sciences (version 27).Results The median primary care score was 3.3 (interquartile range [IQR] 3.2–3.5) where a score ≥3 was seen as acceptable performance and ≥3.5 as good. Person-centredness, coordination, and utilisation were all scored as good (4.0, IQR 4.0–4.0). Comprehensiveness (3.3, IQR 2.9–3.6) and continuity (3.2, IQR 3.1–3.6) were scored as acceptable. Access to care was scored as poor (1.7, IQR 1.0–2.9). There were significant differences in primary care scores between subdistricts. Patients with a worse health status or chronic condition gave lower scores. The most affluent and the poorest groups also gave lower scores.Conclusion The district needs to focus on improving access to care as well as some aspects of comprehensiveness, continuity, and coordination. The newly validated regional PCAT can provide the district with novel information for performance management and improvement.