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Research

Enhancing palliative care registration using an automated robotic process with clinician validation: A PRADA prospective cohort study.

Emily Heyting, Baldev Singh, Vijay Klaire, Nisha Kumari, Kamran Ahmed, John Burrell, Elizabeth Guest, Abdool Koodaruth, Prasadika Labutale, Khalid Mahmood, Gillian Pickavance, Mona Sidhu, Gurjeet Malhi and Emma Parry
BJGP Open 27 January 2026; BJGPO.2025.0174. DOI: https://doi.org/10.3399/BJGPO.2025.0174
Emily Heyting
1 Academic Unit of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Baldev Singh
2 The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Vijay Klaire
2 The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Nisha Kumari
2 The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Kamran Ahmed
3 Pennfields Medical Centre, Wolverhampton, UK
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John Burrell
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Elizabeth Guest
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Abdool Koodaruth
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Prasadika Labutale
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Khalid Mahmood
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Gillian Pickavance
5 Newbridge Surgery, Wolverhampton, UK
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Mona Sidhu
4 Directorate of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
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Gurjeet Malhi
6 Tettenhall Medical Practice, Wolverhampton, UK
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Emma Parry
1 Academic Unit of Primary Care, The Royal Wolverhampton NHS Trust, Wolverhampton, UK
7 NIHR School for Primary Care Research, School of Medicine, Keele University, Staffordshire,, UK
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Abstract

Background Ineffective care planning at the end of life carries high rates of unscheduled hospitalisation and avoidable deaths in hospital. Palliative care registration (PCR) and crucially, care planning, helps improve adverse outcomes. However, identification for registration often occurs late or not at all.

Aim To improve PCR accuracy and uptake by developing an automated digital tool, utilising palliative care process markers, combined with clinical judgement, to identify those with palliative care needs.

Design & setting A primary care based prospective cohort study in Wolverhampton.

Method All adults (n=39,079) were included. A robotic process tool (BOT) identified those not on the PCR using any of five palliative care process markers. BOT positive patients were assessed by GPs for the PCR. Performance metrics for prediction of subsequent 1 year mortality were determined.

Results 546 patients were BOT positive. GPs added 131 patients (24%) to the PCR. This subset had the highest mortality rate (48.1%) compared to; those already on the PCR (37.2%), BOT positive patient who were not added to the PCR (19.5%) and those who were non-registered and BOT negative (0.8%) (P<0.001). The new combined PCR captured 220 (35.5%) of deaths, compared to 25.4% in the original PCR . A ‘digital safety net’ group, comprising those initially on the PCR and all BOT positive patients, accounted for 48.6% of deaths.

Conclusion We developed a robotic process technique combined with GP assessment that yielded higher PCR uptake and accuracy, identifying individuals at-risk for ongoing surveillance.

  • Terminal illness and palliative care
  • Received August 27, 2025.
  • Revision received November 19, 2025.
  • Accepted December 18, 2025.
  • Copyright © 2026, The Authors

This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

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Accepted Manuscript
Enhancing palliative care registration using an automated robotic process with clinician validation: A PRADA prospective cohort study.
Emily Heyting, Baldev Singh, Vijay Klaire, Nisha Kumari, Kamran Ahmed, John Burrell, Elizabeth Guest, Abdool Koodaruth, Prasadika Labutale, Khalid Mahmood, Gillian Pickavance, Mona Sidhu, Gurjeet Malhi, Emma Parry
BJGP Open 27 January 2026; BJGPO.2025.0174. DOI: 10.3399/BJGPO.2025.0174

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Accepted Manuscript
Enhancing palliative care registration using an automated robotic process with clinician validation: A PRADA prospective cohort study.
Emily Heyting, Baldev Singh, Vijay Klaire, Nisha Kumari, Kamran Ahmed, John Burrell, Elizabeth Guest, Abdool Koodaruth, Prasadika Labutale, Khalid Mahmood, Gillian Pickavance, Mona Sidhu, Gurjeet Malhi, Emma Parry
BJGP Open 27 January 2026; BJGPO.2025.0174. DOI: 10.3399/BJGPO.2025.0174
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Keywords

  • Terminal illness and palliative care

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