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English general practice in a period of change
A mixed methods study of staff and patient perspectives
Heather Gage, Alice Herron, Bridget Jones, Simon Bailey, Amanda Bates, Rebecca Cassidy, Catherine Marchand, Emily McKean, Karen Spilsbury, Suzanne H Richards, John Campbell, Rupa Chilvers, Peter Williams, Phelim Brady, Mark Joy, Simon de Lusignan and Stephen Peckham
BJGP Open 1 October 2025; BJGPO.2025.0069. DOI: https://doi.org/10.3399/BJGPO.2025.0069
Heather Gage
1Surrey Health Economics Centre (SHEC), Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom
Alice Herron
2Surrey Health Economics Centre (SHEC), Department of Clinical and Experimental Medicine, Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom
Bridget Jones
2Surrey Health Economics Centre (SHEC), Department of Clinical and Experimental Medicine, Faculty of Health and Medical Sciences, University of Surrey, Guildford, United Kingdom
Simon Bailey
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom
Amanda Bates
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom
Rebecca Cassidy
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom
Catherine Marchand
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom
Emily McKean
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom
Karen Spilsbury
4Faculty of Medicine and Health, University of Leeds, Leeds, United Kingdom
Suzanne H Richards
4Faculty of Medicine and Health, University of Leeds, Leeds, United Kingdom
John Campbell
5University of Exeter, Exeter, United Kingdom
Rupa Chilvers
6Bold Sparks, Exeter, United Kingdom
Peter Williams
7Department of Mathematics, University of Surrey,, Guildford, Surrey, United Kingdom
Phelim Brady
8Chair of GP Teams Project Service Users Panel, Guildford, Surrey, United Kingdom
Mark Joy
9Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC), Nuffield Department of Primary Care Health Sciences, University of Oxford, Radcliffe Observatory, Oxford, United Kingdom
Simon de Lusignan
9Royal College of General Practitioners (RCGP) Research and Surveillance Centre (RSC), Nuffield Department of Primary Care Health Sciences, University of Oxford, Radcliffe Observatory, Oxford, United Kingdom
Stephen Peckham
3Centre for Health Services Studies (CHSS), University of Kent, Canterbury, United Kingdom

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Accepted Manuscript
English general practice in a period of change
Heather Gage, Alice Herron, Bridget Jones, Simon Bailey, Amanda Bates, Rebecca Cassidy, Catherine Marchand, Emily McKean, Karen Spilsbury, Suzanne H Richards, John Campbell, Rupa Chilvers, Peter Williams, Phelim Brady, Mark Joy, Simon de Lusignan, Stephen Peckham
BJGP Open 1 October 2025; BJGPO.2025.0069. DOI: 10.3399/BJGPO.2025.0069
Accepted Manuscript
English general practice in a period of change
Heather Gage, Alice Herron, Bridget Jones, Simon Bailey, Amanda Bates, Rebecca Cassidy, Catherine Marchand, Emily McKean, Karen Spilsbury, Suzanne H Richards, John Campbell, Rupa Chilvers, Peter Williams, Phelim Brady, Mark Joy, Simon de Lusignan, Stephen Peckham
BJGP Open 1 October 2025; BJGPO.2025.0069. DOI: 10.3399/BJGPO.2025.0069
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