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Research

The impact of COVID-19 lockdowns on primary care contact among vulnerable populations in England: a controlled interrupted time series study

Scott R Walter, Chris Salisbury, Lauren J Scott, Frank de Vocht, John Macleod, Yoav Ben-Shlomo, Helen J Curtis, Aziz Sheikh, Srinivasa V Katikireddi, Amir Mehrkar, Sebastian Bacon, George Hickman, Ben Goldacre, The OpenSAFELY Collective and Maria T Redaniel
BJGP Open 11 June 2025; BJGPO.2025.0017. DOI: https://doi.org/10.3399/BJGPO.2025.0017
Scott R Walter
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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Chris Salisbury
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
3 Centre for Academic Primary Care, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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  • ORCID record for Chris Salisbury
Lauren J Scott
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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Frank de Vocht
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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John Macleod
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
3 Centre for Academic Primary Care, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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Yoav Ben-Shlomo
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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Helen J Curtis
4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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Aziz Sheikh
5 Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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Srinivasa V Katikireddi
6 MRC/CSO Social & Public Health Sciences Unit, University of Glasgow, Glasgow, United Kingdom
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Amir Mehrkar
4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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Sebastian Bacon
4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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George Hickman
4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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Ben Goldacre
4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
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4 Bennett Institute for Applied Data Science, Nuffield Department of Primary Care, University of Oxford, Oxford, United Kingdom
Maria T Redaniel
1 National Institute for Health and Care Research, Applied Research Collaboration West (NIHR ARC West), University Hospitals Bristol and Weston NHS Foundation Trust, Bristol, United Kingdom
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, United Kingdom
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Abstract

Background UK COVID-19 lockdowns significantly affected primary care access and delivery. Little is known about whether lockdowns disproportionally impacted vulnerable groups, including people who misuse substances, domestic violence or abuse victims, those with intellectual disability, and children with safeguarding concerns.

Aim To evaluate the impact of UK COVID-19 lockdowns on primary care contact rates among vulnerable groups.

Design & setting Natural experimental design using all registered patients in the OpenSAFELY platform.

Method With approval from NHS England, we conducted controlled interrupted time-series analyses on 24million patients in England between September2019-September2021.

Results Pre-pandemic, primary care consultation rates were 110.1 per 1000 patients per week. Following the initiation of the first lockdown (23/03/2020), there was a large reduction of 29-61 contacts per 1000 patients per week among vulnerable and general population groups. For patients with alcohol misuse, aged ≥14 years with intellectual disability, and children with safeguarding concerns, this reduction was significantly more extreme than corresponding general populations (relative rate difference -23.8 [95% confidence interval -39.8,-7.7], -24.6 [-38.8,-10.5], and -15.4 [-26.9,-3.8], respectively). Following the final lockdown (29/03/2021), all groups had consulting rates exceeding pre-pandemic rates (with increases more marked in vulnerable populations), except those only including children.

Conclusion Analyses suggested a larger short-term impact of the first COVID-19 lockdown on primary care contact for some vulnerable groups, compared to the general population; differential impacts persisted through subsequent lockdowns and beyond for some vulnerable groups. There is a need to examine drivers of these differences to enable more equitable primary care access and provision.

  • COVID-19
  • Primary care
  • Vulnerable patients
  • Received January 23, 2025.
  • Accepted April 17, 2025.
  • Copyright © 2025, The Authors

This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

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Accepted Manuscript
The impact of COVID-19 lockdowns on primary care contact among vulnerable populations in England: a controlled interrupted time series study
Scott R Walter, Chris Salisbury, Lauren J Scott, Frank de Vocht, John Macleod, Yoav Ben-Shlomo, Helen J Curtis, Aziz Sheikh, Srinivasa V Katikireddi, Amir Mehrkar, Sebastian Bacon, George Hickman, Ben Goldacre, The OpenSAFELY Collective, Maria T Redaniel
BJGP Open 11 June 2025; BJGPO.2025.0017. DOI: 10.3399/BJGPO.2025.0017

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Accepted Manuscript
The impact of COVID-19 lockdowns on primary care contact among vulnerable populations in England: a controlled interrupted time series study
Scott R Walter, Chris Salisbury, Lauren J Scott, Frank de Vocht, John Macleod, Yoav Ben-Shlomo, Helen J Curtis, Aziz Sheikh, Srinivasa V Katikireddi, Amir Mehrkar, Sebastian Bacon, George Hickman, Ben Goldacre, The OpenSAFELY Collective, Maria T Redaniel
BJGP Open 11 June 2025; BJGPO.2025.0017. DOI: 10.3399/BJGPO.2025.0017
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Keywords

  • COVID-19
  • Primary care
  • Vulnerable patients

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