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A UK-based semi-structured interview study exploring two-step and one-step urgent care telephone triage

Vanashree Sexton, Jeremy Dale, Carol Bryce and Helen Atherton
BJGP Open 4 June 2025; BJGPO.2024.0270. DOI: https://doi.org/10.3399/BJGPO.2024.0270

Article Information

BJGPO.2024.0270
DOI 
https://doi.org/10.3399/BJGPO.2024.0270
Published By 
Royal College of General Practitioners
History 
  • Received November 11, 2024
  • Revision received April 7, 2025
  • Accepted May 7, 2025
  • Published online June 4, 2025.
Copyright & Usage 
Copyright © 2025, The Authors This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

Author Information

  1. Vanashree Sexton1,
  2. Jeremy Dale1,
  3. Carol Bryce1 and
  4. Helen Atherton2
  1. 1Warwick Medical School, University of Warwick, Warwick, United Kingdom
  2. 2Primary Care Research Centre, University of Southampton, Southampton, United Kingdom
  1. *For correspondence:
    Helen Atherton, h.atherton{at}soton.ac.uk

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A UK-based semi-structured interview study exploring two-step and one-step urgent care telephone triage
Vanashree Sexton, Jeremy Dale, Carol Bryce, Helen Atherton
BJGP Open 4 June 2025; BJGPO.2024.0270. DOI: 10.3399/BJGPO.2024.0270
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Keywords

Intended for Healthcare Professionals
 
 

British Journal of General Practice