Research
Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study
Pieter C Barnhoorn, Geurt TJM Essers, Vera Nierkens, Mattijs E Numans, Walther NKA van Mook and Anneke WM Kramer
BJGP Open 2021; 5 (3): BJGPO.2020.0168. DOI: https://doi.org/10.3399/BJGPO.2020.0168
Pieter C Barnhoorn
1
Department of Public Health and Primary Care, Leiden University Medical Center, Leiden, The Netherlands
MDGeurt TJM Essers
2
The Netherlands’ Network of the GP Specialty Training Institutes, Utrecht, The Netherlands
MSc, PhDVera Nierkens
1
Department of Public Health and Primary Care, Leiden University Medical Center, Leiden, The Netherlands
MSc, PhDMattijs E Numans
1
Department of Public Health and Primary Care, Leiden University Medical Center, Leiden, The Netherlands
MD, PhDWalther NKA van Mook
3
Department of Intensive Care Medicine and Academy for Postgraduate Medical Training, Maastricht University Medical Centre, Maastricht, The Netherlands
4
School of Health Professions Education, Maastricht University, Maastricht, The Netherlands
MD, PhDAnneke WM Kramer
1
Department of Public Health and Primary Care, Leiden University Medical Center, Leiden, The Netherlands
MD, PhD
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Patient complaints in general practice seen through the lens of professionalism: a retrospective observational study
Pieter C Barnhoorn, Geurt TJM Essers, Vera Nierkens, Mattijs E Numans, Walther NKA van Mook, Anneke WM Kramer
BJGP Open 2021; 5 (3): BJGPO.2020.0168. DOI: 10.3399/BJGPO.2020.0168
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