Research

Exploring two-step and one-step urgent care telephone triage: a UK-based semi-structured interview study

Vanashree Sexton, Jeremy Dale, Carol Bryce and Helen Atherton
BJGP Open 2025; 9 (4): BJGPO.2024.0270. DOI: https://doi.org/10.3399/BJGPO.2024.0270

Article Information

vol. 9 no. 4 BJGPO.2024.0270
DOI 
https://doi.org/10.3399/BJGPO.2024.0270
PubMed 
40467300
Published By 
Royal College of General Practitioners
History 
  • Received November 11, 2024
  • Revision received April 7, 2025
  • Accepted May 7, 2025
  • Published online December 19, 2025.

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Copyright & Usage 
Copyright © 2025, The Authors This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

Author Information

  1. Vanashree Sexton1,
  2. Jeremy Dale1,
  3. Carol Bryce1 and
  4. Helen Atherton2,*
  1. 1 Warwick Medical School, University of Warwick, Coventry, UK
  2. 2 Primary Care Research Centre, University of Southampton, Southampton, UK
  1. ↵ *For correspondence:
    Helen Atherton, h.atherton{at}soton.ac.uk
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BJGP Open
Vol. 9, Issue 4
December 2025
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Exploring two-step and one-step urgent care telephone triage: a UK-based semi-structured interview study
Vanashree Sexton, Jeremy Dale, Carol Bryce, Helen Atherton
BJGP Open 2025; 9 (4): BJGPO.2024.0270. DOI: 10.3399/BJGPO.2024.0270
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Keywords

Intended for Healthcare Professionals
 
 

British Journal of General Practice