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Research

Primary care online training on multifactorial breast cancer risk: pre–post evaluation study

Francisca Stutzin Donoso, Juliet A Usher-Smith, Lorenzo Ficorella, Antonis C Antoniou, Jon Emery, Marc Tischkowitz, Tim Carver, Douglas F Easton, Fiona M Walter and Stephanie Archer
BJGP Open 2025; 9 (3): BJGPO.2024.0305. DOI: https://doi.org/10.3399/BJGPO.2024.0305
Francisca Stutzin Donoso
1 Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
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  • ORCID record for Francisca Stutzin Donoso
  • For correspondence: fsd26{at}cam.ac.uk
Juliet A Usher-Smith
1 Primary Care Unit, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
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  • ORCID record for Juliet A Usher-Smith
Lorenzo Ficorella
2 Centre for Cancer Genetic Epidemiology, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
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  • ORCID record for Lorenzo Ficorella
Antonis C Antoniou
2 Centre for Cancer Genetic Epidemiology, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
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  • ORCID record for Antonis C Antoniou
Jon Emery
3 Centre for Cancer Research and Department of General Practice and Primary Care, University of Melbourne, Melbourne, Australia
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  • ORCID record for Jon Emery
Marc Tischkowitz
4 Department of Genomic Medicine, National Institute for Health Research Cambridge Biomedical Research Centre, University of Cambridge, Cambridge, UK
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Tim Carver
2 Centre for Cancer Genetic Epidemiology, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
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  • ORCID record for Tim Carver
Douglas F Easton
2 Centre for Cancer Genetic Epidemiology, Department of Public Health and Primary Care, University of Cambridge, Cambridge, UK
5 Centre for Cancer Genetic Epidemiology, Department of Oncology, University of Cambridge, Cambridge, UK
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Fiona M Walter
6 Wolfson Institute of Population Health, Barts and the London School of Medicine and Dentistry, Queen Mary University of London, London, UK
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Stephanie Archer
7 Department of Psychology, University of Cambridge, Cambridge, UK
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Abstract

Background It is estimated that more than 250 000 women in the UK are at increased risk of breast cancer, but only a small fraction are identified. Digital tools, such as CanRisk, enable multifactorial breast cancer risk assessment. Implementation of such tools within primary care would allow primary care professionals (PCPs) to reassure women at population-level risk and identify those at increased risk who will benefit most from targeted prevention or early detection. Previous studies suggest that PCPs will require educational resources to support the delivery of multifactorial breast cancer risk assessments.

Aim To develop and evaluate a new ‘Multifactorial breast cancer risk assessment in primary care’ online training for UK PCPs.

Design & setting A mixed-methods pre–post evaluation study was undertaken. Thirty-five PCPs from across the UK participated in the evaluation and data collection was completed online between May and July 2024.

Method The online training was developed following a scoping review of the literature. The Kirkpatrick model of training evaluation was used as a framework and participants were given pre-training and post-training evaluation questionnaires. Statistical analysis for the evaluation focused on the primary outcome of objective knowledge and mean changes were analysed with a paired sample t-test. Qualitative feedback was analysed using content analysis.

Results Objective knowledge showed a significant mean increase (0.771, 95% confidence interval [CI] = 0.187 to 1.355, P = 0.011). Subjective knowledge and confidence scores also showed significant mean increases (6.828, 95% CI = 5.150 to 8.506, P<0.001; 4.085, 95% CI = 2.764 to 5.406, P<0.001, respectively). Results on satisfaction, engagement, and relevance of the training were positive.

Conclusion The ‘Multifactorial breast cancer risk assessment in primary care’ online training significantly increases PCPs’ knowledge and confidence to conduct multifactorial breast cancer risk assessments, and it was well received by PCPs.

  • primary health care
  • e-learning
  • breast cancer
  • breast neoplasms
  • risk assessment

How this fits in

It is estimated that more than 250 000 women in the UK are at moderate or high-risk of breast cancer and eligible for risk-reducing medication or enhanced screening, but only a small fraction are identified. Incorporating multifactorial breast cancer risk assessment within primary care using tools, such as CanRisk, would allow primary care professionals (PCPs) to reassure women at population-level risk and identify those at increased risk who would benefit most from available interventions. A known limitation to implementing multifactorial breast cancer risk assessment is PCPs’ knowledge and confidence regarding genomics and cancer risk prediction methods and outcomes. The ‘Multifactorial breast cancer risk assessment in primary care’ online training introduced in this article significantly increased PCPs’ knowledge and confidence to conduct multifactorial breast cancer risk assessments, and it was well received by PCPs.

Introduction

It is estimated that >250 000 women in the UK are at moderate or high-risk of breast cancer and are eligible for risk-reducing interventions (for example, risk-reducing medication, enhanced screening, or surgery).1,2 Until recently, identifying those at increased risk of developing breast cancer in the absence of a relative with a known pathogenic variant in a breast cancer predisposition gene (for example, BRCA1) relied largely on women opportunistically contacting their GP. This meant that only a small fraction of women at increased risk were being identified.1,3 Changes to the National Institute for Health and Care Excellence (NICE) guidelines (CG164) in 2022, which removed the recommendation against proactive assessment of breast cancer risk, may result in an increase in the number of risk assessments being conducted in primary care.2

There are several risk models and tools that facilitate the assessment of a woman’s risk of developing breast cancer.4 The CanRisk tool is a web interface for the validated Breast and Ovarian Analysis of Disease Incidence and Carrier Estimation Algorithm (BOADICEA), which enables healthcare professionals to conduct risk assessments.5–9 CanRisk provides an estimate of a woman’s future risk of breast cancer based on multiple genetic and non-genetic risk factors, including family history, lifestyle or hormonal and polygenic scores. CanRisk is currently used in many NHS specialist genetics clinics but is less widely used in primary care.

A known limitation to implementing multifactorial breast cancer risk assessment is primary care professionals’ (PCPs’) knowledge and confidence regarding basic genetics and genetic testing, as well as cancer risk prediction methods and outcomes.10–15 Research shows that PCPs have varied levels of knowledge about statistics and risk, have problems understanding complex risk outputs,16–18 and in some cases, find it difficult to communicate risk.18–22 When combined, these factors reduce the perceived value of risk assessment tools for PCPs and limits their motivation to use them.16 Encouragingly, recent research has shown that PCPs are interested in learning more about the target population for genetic testing, tests available, counselling, and risk communication strategies.23,24

Adopting new ways of working can also be challenging and requires healthcare professionals to learn how to navigate new systems and implement innovations.25 Motivation to implement a healthcare innovation needs it to be viewed as meaningful or having clinical utility.6,26 Knowledge, skills, and motivation are therefore closely intertwined, and any training aimed at improving knowledge and confidence also needs to include a clear and strong message regarding the potential utility of conducting breast cancer risk assessment using CanRisk in primary care.

Training to increase knowledge and confidence regarding genetics in general has proven useful in the past,27,28 and a systematic review of the effectiveness of educational intervention types to improve genomic competency in non-geneticist clinicians showed statistically significant effects especially to increase confidence.29 Consistently, training on shared decision making and risk communication in clinical settings has proven effective in increasing confidence and some aspects of objective knowledge.22

E-learning or online training methods to address the needs of clinicians on matters relevant to breast cancer risk assessments have been described as acceptable, practical,30 and effective.22,31 This study aimed to develop and evaluate an online training programme to support UK PCPs in the delivery of multifactorial breast cancer risk assessment in primary care. Specific objectives were to:

  1. develop an evidence-based online training alongside stakeholder input;

  2. evaluate PCPs’ satisfaction, engagement, and relevance of the online training; and

  3. evaluate PCPs’ subjective and objective knowledge and confidence around multifactorial breast cancer risk assessment before and after they completed the online training.

Method

Development of the training

The content and presentation of the ‘Multifactorial breast cancer risk assessment in primary care’ online training was developed following a scoping review of the literature and stakeholders’ feedback.

Evaluation study design

The evaluation of the training was a mixed-methods pre–post study.

Evaluation framework

We used the Kirkpatrick model of training evaluation as a framework.32 The Kirkpatrick model is a well-established framework to evaluate training in different learning environments33 and has been recently revised in view of the current easy access to information and learning through the web and e-learning.32 The model has the following four levels: reaction (1), learning (2), behaviour (3), and results (4).

In line with the evaluation strategy of national education and training programmes (that is, NHS England), this study was focused on assessing levels 1 and 2. Currently unavailable real-world long-term scenarios are required to assess levels 3 and 4.

The sub-areas covered in level 1 were evaluated in study objective 2. Level 1 (‘reaction’) is defined as the degree to which participants find the training favourable, engaging, and relevant to their job. Thus, this level of the evaluation focuses on capturing participants’ views on ‘satisfaction’, ‘engagement’, and perceived ‘relevance’ of the training.32

The sub-areas of ‘knowledge’ and ‘confidence’ in level 2 (‘learning’) were evaluated in study objective 3. ‘Knowledge’ is defined as ‘the degree to which participants know certain information’.32 ‘Confidence’ is defined as the degree to which participants think they are able to complete a particular task or will be able to do what they learnt on the training in their job.32

Measures

The pre-training evaluation questionnaire (Supplementary Material S1) included participants’ demographic information, and questions focused on baseline objective and subjective knowledge of, and confidence in, conducting multifactorial breast cancer risk assessment. We distinguished between ‘objective’ and ‘subjective’ knowledge, namely knowledge that is measured through factual tests and self-reported expertise, respectively.34 The post-training evaluation questionnaire (Supplementary Material S2) included the same questions plus questions on participants’ reactions to the online training (assessing Kirkpatrick level 1) and two open-text questions asking for participants’ general views on the training and opportunities for improvement. Questions assessing objective knowledge and reaction to the training, respectively, were designed by the team of experts from the CanRisk team who took part in the development of the training (Table 1). Questions on subjective knowledge, confidence, and reaction to the training were validated questions from the Kirkpatrick framework.32

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Table 1. ‘Multifactorial breast cancer risk assessment in primary care’ online training

Procedure

A recruitment company (Sermo) completed the recruitment of 35 participants in total, 18 GP and 17 practice nurses (PNs). A balanced number of GPs and PNs practising in the UK were purposively sampled to include a broad range of years of experience working in primary care and, if possible, varying levels of familiarity and confidence using digital risk assessments tools (Table 2). Sermo had a set incentive rate at the time of £90 for participants who completed the entire evaluation.

The participants undertook the following three steps.

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Table 2. Characteristics of participants and GP practices
  1. After completing an online consent form, participants received an email with instructions and the link to access the training on Moodle. To start the training, participants were asked to complete the pre-training evaluation questionnaire on Qualtrics using an embedded link. Completion of the questionnaire was designed to take no longer than 10 minutes and on completion, participants were automatically redirected to Moodle and enabled to start watching the training videos.

  2. To complete the training, participants were required to watch six training videos in order (40 minutes in total). On completion, the platform allowed participants to access optional education resources and requested the completion of the post-training evaluation questionnaire on Qualtrics using an embedded link.

  3. Completing the post-training evaluation questionnaire was designed to take no longer than 10 minutes.

All activities were completed unsupervised. Training completion was checked using the ‘activity completion report’ from Moodle and data from the questionnaires were received electronically as participants submitted their response via Qualtrics.

Sample size

The primary outcome was objective knowledge. We estimated that a sample of at least 34 participants would enable us to detect a 2-point increase in objective knowledge on scale of 0–10, given an estimated pre-training mean of 6 and standard deviation of 4, with an estimated correlation of 0.5, with 80% power and an alpha of 0.05. Changes of a similar magnitude in knowledge about genetics in healthcare contexts have been found in previous training evaluation studies with no significant differences between GPs and practice nurses.35–37

Analyses

After collating and cleaning all quantitative data, we transformed the scores for reversed items included in the 5-option Likert-type responses. There were no missing data. Descriptive statistics were used to summarise data, and mean changes pre- and post- training completion were analysed with a two-sided paired sample t-test. All quantitative analyses and visualisations were supported by Microsoft Excel (version 2402).

Qualitative feedback was analysed using content analysis38 on Microsoft Word (version 2402). All participants provided answers to both questions. The lead researcher completed the initial analysis and developed the coding categories. A second researcher coded 34% of the data using the existing categories and validated the process.

Results

Development of the training

Based on a scoping review of training needs of healthcare professionals in primary care (Supplementary Table S1), we developed an initial content plan and structure for the training. We shared this plan with the CanRisk general practice expert advisory panel and asked for their written feedback on the following: relevance of the contents covered; to confirm whether anything was missing; and to review the flow of the training. Feedback was mostly positive and helped us prioritise contents and refine the structure. Details of the training are shown in Table 1 and the four educational videos are available on www.canrisk.org.

Evaluation study

Participant demographics

Between May and July 2024, 35 participants were recruited. Sixty-three per cent identified as female and 37% as male. Participants were aged between 31 years and >60 years and had between 1 year and >20 years of clinical experience. Only one participant had previous training in genetics and/or cancer risk prediction tools and 57% of participants reported a specialisation or special interest in topics related to the training (that is, women’s health, genetics, breast cancer). The participants’ practices were spread across 10 regions in the UK, were mostly urban and mostly medium size (10 001–15 000 patients) (Table 2).

Quantitative

Objective knowledge, subjective knowledge, and confidence

There was a significant increase in objective knowledge, subjective knowledge, and confidence after completion of the online training. Mean objective knowledge increased by 0.77 to 7.37 (0–10 scale, standard deviation [SD] = 1.7, 95% confidence interval [CI] = 0.187 to 1.355, P = 0.011) (Figure 1A), with 66% of participants improving their score in the post-training evaluation relative to baseline, 8% showing no change, and 26% showing a decrease in their score. Mean subjective knowledge increased by 6.82 to 21.4 post-training (5–25 scale, SD = 4.9, 95% CI = 5.150 to 8.506, P<0.001) (Figure 1B). Mean confidence increased by 4.08 to 16.91 (5–25 scale, SD = 3.8, 95% CI = 2.764 to 5.406, P<0.001) (Figure 1C) (Table 3).

Figure 1.
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Figure 1. (A-C) Pre–post training scores (n = 35)
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Table 3. Changes in objective knowledge, subjective knowledge, and confidence pre- and post-training (n = 35)
Reaction to the training

Quantitative results on satisfaction, engagement, and relevance of the training were very positive with a mean combined score of 58.94 (13–65 scale derived from 13 questions, five-option Likert-type responses each, SD = 6.65) (Figure 2). Overall, 60% of the participants thought the training was ‘Excellent’, 34.3% thought it was ‘Good’, and 5.7% thought it was ‘Average’. No one reported thinking the training was ‘Poor’ or ‘Terrible’, or ‘Didn’t know’.

Figure 2.
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Figure 2. Reactions to the training (n = 35)

Qualitative

When asked about their thoughts on the training, participants highlighted both positive features and opportunities for improvement. These were organised around the following three main categories: the content of the training; the presentation of the training; and relevance of the training (Table 4). Positive feedback on the three main categories described the training as highly informative and useful, concise, accessible, and clearly structured, as well as relevant to participants’ roles and primary care more broadly. Opportunities for improvement included suggestions to include a demonstration of the CanRisk tool and simulations and case scenarios and providing handouts. The feedback also helped us identify and address some accessibility issues and more general concerns on the part of healthcare professionals, such as time taken to complete a CanRisk assessment and the integration of the tool with clinical record systems.

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Table 4. Qualitative data analysis summary

Discussion

Summary

With the recent change to the NICE guidelines providing greater opportunity for multifactorial breast cancer risk assessment to be completed within primary care, it is essential that PCPs are both confident and competent in the use of risk prediction tools. The results provided here suggest that our ‘Multifactorial breast cancer risk assessment in primary care’ online training significantly increases PCPs’ objective knowledge (P = 0.011), subjective knowledge (P<0.001), and confidence (P<0.001) to conduct multifactorial breast cancer risk assessments, and was well received by PCPs.

Strengths and limitations

To our knowledge, this is the first study reporting the development and effectiveness of a bespoke training programme aimed at increasing the knowledge and confidence of PCPs around multifactorial breast cancer risk assessment in the UK. The development of the training was based on relevant literature (Supplementary Table S1) and the input of PCPs and experts in risk prediction. To improve the generalisability of the evaluation findings, we purposefully recruited a varied sample taking into account participants’ interests, previous training, and specialisation. Still, more than half of the participants reported previous interest or specialisation in a relevant field, more than 65% were between 31 and 45 years of age, and most participants practised in urban areas. A larger and more varied sample may help increase the generalisability of the results. Our study design used two digital platforms (Moodle and Qualtrics); hosting the training and evaluation in one platform would have expedited data collection and limited opportunities for administrative errors. Consistent with other national training programmes, our study focused on levels 1 and 2 of the Kirkpatrick model. As CanRisk and other multifactorial cancer risk prediction tools become more widely used in primary care, future research focusing on real-world long-term scenarios required to assess levels 3 and 4 of the Kirkpatrick model will become available.29

Comparison with existing literature

Our results show that the online training improved PCPs’ objective knowledge, but it especially improved subjective knowledge and confidence. This adds to previous research showing how training can be particularly helpful in improving clinicians’ confidence in genetics, shared decision making, and risk communication.22,29 Compared with previous research,35 the size of the increase in objective knowledge was smaller, but the baseline mean score was higher and the SD was smaller. The size of increase in subjective knowledge and confidence in our study were higher or comparable with those in previous research.35 Our results on ’reaction to the training’ confirm previous research on the effectiveness, acceptability, and practicality of online training methods on topics relevant to cancer risk assessment.30,31 More specifically, results on the relevance of the training for primary care and participants’ valuing the opportunity to complete the training are consistent with previous research identifying PCPs’ training needs on basic genetics,14,15 genetic testing,12 and counselling and risk communication.23 Qualitative findings on participants’ concerns about time and the tool’s integration with clinical records system have been reported elsewhere,39 and work is underway within the CanRisk programme to address these challenges.

Implications for research and practice

The results of this study provide evidence to support using the ‘Multifactorial breast cancer risk assessment in primary care’ online training in the context of a study aiming to evaluate the feasibility, acceptability, and psychological impact of providing multifactorial breast cancer risk assessment in primary care.40 Based on the results of the evaluation, we have updated the training to include handouts as offline resources and a note specifying that completing the training on a laptop may improve user experience and resolve the main accessibility issue identified. Considering the training needs covered by this e-learning and how well received it was, there is potential for wider implementation. Suggestions from participants on ways to further improve the training (that is, including a demonstration of CanRisk and simulations and/or case scenarios, slowing down the pace of content delivery) will inform potential future versions of the training.

In conclusion, the ‘Multifactorial breast cancer risk assessment in primary care’ online training significantly increased PCPs’ knowledge and confidence to conduct multifactorial breast cancer risk assessments and was well received by PCPs. The support offered by this training will be key to help PCPs consolidate the knowledge, confidence, and motivation to conduct and facilitate shared decision making around a complex, but potentially highly beneficial risk assessment in primary care.

Notes

Funding

This work was supported by Cancer Research UK grant: PPRPGM-Nov20\100002.

Ethical approval

This study obtained ethics approvals from the Cambridge Psychology Research Ethics Committee (ID: 5651.165) and all participants signed an electronic consent form before taking part.

Provenance

Freely submitted; externally peer reviewed.

Data

The dataset relied on in this article is available from the corresponding author on reasonable request.

Acknowledgements

We thank the members of the CanRisk programme general practice expert advisory panel Laura Angco, Faye Dannhauser, Ellie Gyngell, Jude Hayward, Helen Hewitt, Feroz Mavani, Nadeem Qureshi, Imran Rafi, Olivia Shaw, and Iain Turnbull for their valuable feedback on the content plan for the training. We thank the members of the CanRisk programme PPIE group Yulia Baynham, Emily Bessant, Isabella Chen, Jeremy Dearling, Abi Dennington-Price, Paul Ellis, Carmen Fernandez Posada, Helene Judge, Ruth Katz, Joyce Mak, Hannah Murray, Della Ogunleye, Graham Rhodes, Ruya Sariyer, Avery Summers, and Katie Williams for their contribution to the design and development of the primary care work package this research is a subsidy of. We thank peer reviewers for their valuable feedback in the publication process. MT was supported by the NIHR Cambridge Biomedical Research Centre (NIHR203312)

Competing interests

LF, TC, DFE and ACA. are listed as creators of the BOADICEA model, which has been licensed by Cambridge Enterprise (University of Cambridge).

  • Received December 16, 2024.
  • Revision received February 3, 2025.
  • Accepted February 13, 2025.
  • Copyright © 2025, The Authors

This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

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Primary care online training on multifactorial breast cancer risk: pre–post evaluation study
Francisca Stutzin Donoso, Juliet A Usher-Smith, Lorenzo Ficorella, Antonis C Antoniou, Jon Emery, Marc Tischkowitz, Tim Carver, Douglas F Easton, Fiona M Walter, Stephanie Archer
BJGP Open 2025; 9 (3): BJGPO.2024.0305. DOI: 10.3399/BJGPO.2024.0305

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Primary care online training on multifactorial breast cancer risk: pre–post evaluation study
Francisca Stutzin Donoso, Juliet A Usher-Smith, Lorenzo Ficorella, Antonis C Antoniou, Jon Emery, Marc Tischkowitz, Tim Carver, Douglas F Easton, Fiona M Walter, Stephanie Archer
BJGP Open 2025; 9 (3): BJGPO.2024.0305. DOI: 10.3399/BJGPO.2024.0305
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Keywords

  • primary health care
  • e-learning
  • breast cancer
  • breast neoplasms
  • risk assessment

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