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Research

Patients’ reasons for declining a primary care trial online therapy: a mixed-methods study

Fiona Fox, Debbie Tallon, Roz Shafran, Paul Lanham, Christopher Williams, Berry Jude, Nicola Wiles, David Kessler and Katrina Turner
BJGP Open 2025; 9 (3): BJGPO.2024.0272. DOI: https://doi.org/10.3399/BJGPO.2024.0272
Fiona Fox
1 NIHR ARC West, Bristol, UK
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
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  • ORCID record for Fiona Fox
  • For correspondence: f.fox{at}bristol.ac.uk
Debbie Tallon
3 Centre for Academic Mental Health, Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
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Roz Shafran
4 Great Ormond Street Institute of Child Health, University College London, London, UK
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Paul Lanham
5 Public and Patient Involvement Representative, London, UK
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Christopher Williams
6 Institute of Health and Wellbeing, University of Glasgow, Glasgow, UK
7 Five Areas Ltd, Titan Enterprise Business Centre, West Dunbartonshire, UK
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Berry Jude
8 UCL Division of Psychiatry, Maple House, London, UK
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Nicola Wiles
3 Centre for Academic Mental Health, Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
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David Kessler
3 Centre for Academic Mental Health, Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
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Katrina Turner
2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
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Article Information

vol. 9 no. 3 BJGPO.2024.0272
DOI 
https://doi.org/10.3399/BJGPO.2024.0272
PubMed 
39848704

Published By 
Royal College of General Practitioners
History 
  • Received November 13, 2024
  • Accepted December 27, 2024
  • Published online October 27, 2025.

Article Versions

  • Previous version (January 23, 2025 - 09:15).
  • Previous version (July 29, 2025 - 16:30).
  • You are viewing the most recent version of this article.
Copyright & Usage 
Copyright © 2025, The Authors This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

Author Information

  1. Fiona Fox1,2,*,
  2. Debbie Tallon3,
  3. Roz Shafran4,
  4. Paul Lanham5,
  5. Christopher Williams6,7,
  6. Berry Jude8,
  7. Nicola Wiles3,
  8. David Kessler3 and
  9. Katrina Turner2
  1. 1 NIHR ARC West, Bristol, UK
  2. 2 Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
  3. 3 Centre for Academic Mental Health, Population Health Sciences, Bristol Medical School, University of Bristol, Bristol, UK
  4. 4 Great Ormond Street Institute of Child Health, University College London, London, UK
  5. 5 Public and Patient Involvement Representative, London, UK
  6. 6 Institute of Health and Wellbeing, University of Glasgow, Glasgow, UK
  7. 7 Five Areas Ltd, Titan Enterprise Business Centre, West Dunbartonshire, UK
  8. 8 UCL Division of Psychiatry, Maple House, London, UK
  1. ↵ *For correspondence:
    Fiona Fox, f.fox{at}bristol.ac.uk
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Patients’ reasons for declining a primary care trial online therapy: a mixed-methods study
Fiona Fox, Debbie Tallon, Roz Shafran, Paul Lanham, Christopher Williams, Berry Jude, Nicola Wiles, David Kessler, Katrina Turner
BJGP Open 2025; 9 (3): BJGPO.2024.0272. DOI: 10.3399/BJGPO.2024.0272

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Patients’ reasons for declining a primary care trial online therapy: a mixed-methods study
Fiona Fox, Debbie Tallon, Roz Shafran, Paul Lanham, Christopher Williams, Berry Jude, Nicola Wiles, David Kessler, Katrina Turner
BJGP Open 2025; 9 (3): BJGPO.2024.0272. DOI: 10.3399/BJGPO.2024.0272
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Keywords

  • depression
  • cognitive behavioural therapy
  • randomised controlled trials
  • Mental health
  • primary health care

More in this TOC Section

  • English general practice in a period of change: a mixed-methods study of staff and patient perspectives
  • Strengthening integration of pathways into general practice in Australia: a virtual workshop study with stakeholders
  • Ethnicity and clinical empathy in primary care consultations: a web-based experiment
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