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Research

Discussing poverty within primary care consultations: implications for mental health support

Felicity Thomas, Katrina Wyatt, Kathryn Berzins, Ilse Lee, Jane Horrell and Alison McLoughlin
BJGP Open 2025; 9 (2): BJGPO.2024.0249. DOI: https://doi.org/10.3399/BJGPO.2024.0249
Felicity Thomas
1 Department for Health and Community Sciences, University of Exeter, Exeter, UK
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  • For correspondence: f.thomas{at}exeter.ac.uk
Katrina Wyatt
1 Department for Health and Community Sciences, University of Exeter, Exeter, UK
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Kathryn Berzins
2 Health Technology Assessment Unit, Applied Health Research Hub, University of Central Lancashire, Preston, UK
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Ilse Lee
3 UCLPartners, London, UK
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Jane Horrell
4 Faculty of Health: Medicine, Dentistry and Human Sciences, University of Plymouth, Plymouth, UK
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Alison McLoughlin
5 Royal Blackburn Teaching Hospital, Blackburn, UK
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Abstract

Background Poverty can have significant impacts on health and wellbeing. However, asking patients about their broader socioeconomic circumstances is not routine within primary care consultations.

Aim To understand healthcare professionals’ experiences of communicating with patients about their socioeconomic circumstances and how a bespoke training programme supported these conversations in routine consultations.

Design & setting Healthcare professionals from 30 GP practices across England received training to improve understanding and communication with patients about the ways that poverty impacted their mental health.

Method Semi-structured interviews were undertaken with 49 GPs and allied health professionals to understand barriers and enablers to communication around poverty and the impact of the training on their consultation practice.

Results Health professionals often lacked confidence in discussing socioeconomic issues and welcomed information on how to do this sensitively. Asking questions about poverty-related stresses was felt to lead to better understanding of the causes of mental distress, avoidance of problematic assumptions and inappropriate antidepressant prescribing, and to enable more coordinated and appropriate support from practice teams.

Conclusion Asking patients about their socioeconomic circumstances can facilitate provision of appropriate support.

  • Mental health
  • Poverty
  • Difficult conversations
  • Socioeconomic factors
  • Primary health care
  • Received October 18, 2024.
  • Accepted November 4, 2024.
  • Copyright © 2025, The Authors

This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

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Discussing poverty within primary care consultations: implications for mental health support
Felicity Thomas, Katrina Wyatt, Kathryn Berzins, Ilse Lee, Jane Horrell, Alison McLoughlin
BJGP Open 2025; 9 (2): BJGPO.2024.0249. DOI: 10.3399/BJGPO.2024.0249

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Discussing poverty within primary care consultations: implications for mental health support
Felicity Thomas, Katrina Wyatt, Kathryn Berzins, Ilse Lee, Jane Horrell, Alison McLoughlin
BJGP Open 2025; 9 (2): BJGPO.2024.0249. DOI: 10.3399/BJGPO.2024.0249
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Keywords

  • Mental health
  • Poverty
  • Difficult conversations
  • Socioeconomic factors
  • primary health care

More in this TOC Section

  • The role of reflexivity in exploring exclusion in GP training: a qualitative study of GP educators
  • Has the new Scottish GP contract improved GPs’ working lives in deprived areas? A secondary analysis of two cross-sectional national surveys of GPs’ views in 2018 and 2023
  • Challenges in reducing the 10-item CARE Measure to a two-item version: comparison of patients’ preferences with psychometric evaluation in a cross-sectional survey in Scotland
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