Research
Impact of the COVID-19 pandemic on medical office assistants (MOAs) working in primary care: a qualitative study
Jennifer K Johnson, Bridget L Ryan, Amanda L Terry and Judith Belle Brown
BJGP Open 2025; 9 (2): BJGPO.2024.0151. DOI: https://doi.org/10.3399/BJGPO.2024.0151
Jennifer K Johnson
1
Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, Ontario, Canada
Bridget L Ryan
2
Department of Family Medicine, Department of Epidemiology and Biostatistics, Schulich School of Medicine and Dentistry, Western University, Ontario, Canada
Amanda L Terry
3
Department of Family Medicine, Department of Epidemiology and Biostatistics, Schulich Interfaculty Program in Public Health, Schulich School of Medicine and Dentistry, Western University, Ontario, Canada
Judith Belle Brown
4
Department of Family Medicine, Schulich School of Medicine and Dentistry, Western University, Ontario, Canada

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Impact of the COVID-19 pandemic on medical office assistants (MOAs) working in primary care: a qualitative study
Jennifer K Johnson, Bridget L Ryan, Amanda L Terry, Judith Belle Brown
BJGP Open 2025; 9 (2): BJGPO.2024.0151. DOI: 10.3399/BJGPO.2024.0151
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