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Research

GP perceptions of informal peer support in primary care: a qualitative study

Aminah Hussan, Maya Satheeskaran, Hajin Dho, Avishek Basu, Yunis Fazaldin, Samir Tariq and Maria Farkas
BJGP Open 2024; 8 (2): BJGPO.2023.0151. DOI: https://doi.org/10.3399/BJGPO.2023.0151
Aminah Hussan
1 Imperial College Business School, Imperial College London, London, UK
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  • ORCID record for Aminah Hussan
Maya Satheeskaran
1 Imperial College Business School, Imperial College London, London, UK
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  • For correspondence: ms10618@ic.ac.uk
Hajin Dho
1 Imperial College Business School, Imperial College London, London, UK
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Avishek Basu
1 Imperial College Business School, Imperial College London, London, UK
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Yunis Fazaldin
1 Imperial College Business School, Imperial College London, London, UK
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Samir Tariq
1 Imperial College Business School, Imperial College London, London, UK
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Maria Farkas
1 Imperial College Business School, Imperial College London, London, UK
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Article Figures & Data

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    Figure 1. Conceptual diagram of the moderating factors of GP engagement with informal peer support. Focal GP = the individual seeking support. Target GPs = individuals sought to provide support.

Tables

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    Table 1. Participant demographic characteristics (N = 15)
    GP characteristicn
    SexMale8
    Female7
    Years of registration1–55
    6–102
    >108
    GP rolePartner7
    Salaried3
    Locum3
    Trainee2
    Practice locationLondon6
    North East England1
    North West England1
    Yorkshire and the Humber1
    East Midlands1
    West Midlands1
    East of England4
    Number of GPs at current practice<55
    ≥510
    Years working at current practice1–59
    6–102
    >104
    • View popup
    Table 2. Types of informal peer support that exist between GPs
    Type of informal peer supportDefinitionExampleParticipant expressing theme, n
    Emotional supportSharing emotional burden with colleagues, primarily in relation to challenging work-related experiences ‘Just ranting to them for even five minutes helps.’ (GP12)13
    Professional adviceInformal guidance and reassurance from peers about work-related matters‘If there’s something we’re not too sure about, we can run it past each other.’ (GP13)13
    Sharing workloadRedistribution of work-related tasks among colleagues ‘If one person is getting very stressed and feels overwhelmed, we pool the work.’ (GP2)11
    MentorshipYounger, less-experienced GPs gaining advice and support from more knowledgeable, senior GPs ‘What would help is having a mentor, a colleague, where some time could be blocked off to speak to them.’ (GP14)7
    • View popup
    Table 3. Moderators of informal peer support in GPs
    ThemesSub-themes
    IndividualApproachability
    Self-perception
    Relatability
    Familiarity
    PracticeCulture of camaraderie
    Shared space
    Psychological safety
    Protected time
    Leadership
    OccupationJob demands
    Siloes
    Hierarchy

Supplementary Data

  • AH_10.3399BJGPO.2023.0151_supp_v2.pdf -

    Supplementary material is not copyedited or typeset, and is published as supplied by the author(s). The author(s) retain(s) responsibility for its accuracy. 

  • AH_10.3399BJGPO.2023.0151_supp.pdf -

    Supplementary material is not copyedited or typeset, and is published as supplied by the author(s). The author(s) retain(s) responsibility for its accuracy.

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GP perceptions of informal peer support in primary care: a qualitative study
Aminah Hussan, Maya Satheeskaran, Hajin Dho, Avishek Basu, Yunis Fazaldin, Samir Tariq, Maria Farkas
BJGP Open 2024; 8 (2): BJGPO.2023.0151. DOI: 10.3399/BJGPO.2023.0151

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GP perceptions of informal peer support in primary care: a qualitative study
Aminah Hussan, Maya Satheeskaran, Hajin Dho, Avishek Basu, Yunis Fazaldin, Samir Tariq, Maria Farkas
BJGP Open 2024; 8 (2): BJGPO.2023.0151. DOI: 10.3399/BJGPO.2023.0151
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Keywords

  • peer support
  • general practitioners
  • burnout, psychological
  • Qualitative research

More in this TOC Section

  • How does decontextualised risk information affect clinicians understanding of risk and uncertainty in primary care diagnosis? A qualitative study of clinical vignettes
  • Declining number of home visits to older adults by GPs: an observational study using data from electronic health records in The Netherlands, 2017–2023
  • What’s been tried: a curated catalogue of efforts to improve access to general practice
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