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Research

How and why are video consultations used in urgent primary care settings in the UK? A focus group study

Rebecca Elizabeth Payne and Aileen Clarke
BJGP Open 2023; 7 (3): BJGPO.2023.0025. DOI: https://doi.org/10.3399/BJGPO.2023.0025
Rebecca Elizabeth Payne
1 Nuffield Department of Primary Care, University of Oxford, Oxford, UK
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  • For correspondence: rebecca.payne{at}phc.ox.ac.uk
Aileen Clarke
2 Public Health and Applied Health Research, Warwick Medical School, University of Warwick, Coventry, UK
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Article Figures & Data

Tables

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    Table 1. Characteristics of participating GPs (N = 11)
    Characteristic n
    Sex  
     Male3
     Female8
    Years qualified as a GP  
     0–52
     >5–102
     >10–205
     >202
    Country of practice  
     England8
     Northern Ireland1
     Scotland1
     Wales1
    Type of work where video consulting was useda  
     Urgent care (NHS 111, out-of-hours urgent treatment centres, and COVID hub)5
     In-hours practice9
    Setting  
     Rural2
     Urban1
     Mixed8
    • aSome GPs worked in more than one setting.

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    Table 2. Interview guide based on the Leung and Savithri (2009) framework4
    Category of questionQuestion used
    Opening questionCan you introduce yourself to the group please?
    Introductory questionWhat’s been your experience of video consulting?
    Key questionsWhat [patient] presentations do you think are suitable for video consultations?Any presentations definitely not suitable for video consulting?Have you had any significant events in relation to video consulting?
    Concluding questionsAnything else you feel we should be aware of?
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How and why are video consultations used in urgent primary care settings in the UK? A focus group study
Rebecca Elizabeth Payne, Aileen Clarke
BJGP Open 2023; 7 (3): BJGPO.2023.0025. DOI: 10.3399/BJGPO.2023.0025

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How and why are video consultations used in urgent primary care settings in the UK? A focus group study
Rebecca Elizabeth Payne, Aileen Clarke
BJGP Open 2023; 7 (3): BJGPO.2023.0025. DOI: 10.3399/BJGPO.2023.0025
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Keywords

  • telemedicine
  • remote consultation
  • urgent care
  • General Practice

More in this TOC Section

  • Experiences of dyslexia in GP training in the UK: a qualitative study
  • Artificial intelligence in general practice in Germany: an online survey of current use, perceived benefits, barriers, and future needs
  • Planetary health in general practice: a cross-sectional survey in France
Show more Research

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