Clinician views on optimism and empathy in primary care consultations: a qualitative interview study

Stephanie Hughes; Jane Louise Vennik; Kirsten A Smith; Jennifer Bostock; Jeremy Howick; Christian Mallen; Paul Little; Mohana Ratnapalan; Emily Lyness; Geraldine M Leydon; Hajira Dambha-Miller; Leanne Morrison; Hazel A Everitt; Felicity L Bishop

doi:10.3399/BJGPO.2021.0221

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Clinician views on optimism and empathy in primary care consultations: a qualitative interview study

Stephanie Hughes, Jane Louise Vennik, Kirsten A Smith, Jennifer Bostock, Jeremy Howick, Christian Mallen, Paul Little, Mohana Ratnapalan, Emily Lyness, Geraldine M Leydon, Hajira Dambha-Miller, Leanne Morrison, Hazel A Everitt and Felicity L Bishop

BJGP Open 2022; 6 (3): BJGPO.2021.0221. DOI: https://doi.org/10.3399/BJGPO.2021.0221

Stephanie Hughes

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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For correspondence: sh3r11@southampton.ac.uk

Jane Louise Vennik

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Kirsten A Smith

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Jennifer Bostock

2 Policy Innovation & Evaluation Research Unit (PIRU): London School of Hygiene & Tropical Medicine, London, UK

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Jeremy Howick

3 University of Oxford, Radcliffe Observatory Quarter, Oxford, UK

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Christian Mallen

4 Keele University, Primary Care Centre Versus Arthritis, School of Primary, Community and Social Care, Staffordshire, UK

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Paul Little

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Mohana Ratnapalan

5 University of Nottingham, Centre for Academic Primary Care, Nottingham, UK

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Emily Lyness

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Geraldine M Leydon

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Hajira Dambha-Miller

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Leanne Morrison

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

6 Psychology Department, University of Southampton, Southampton, UK

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Hazel A Everitt

1 University of Southampton, Primary Care Population Sciences and Medical Education, Southampton, UK

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Felicity L Bishop

6 Psychology Department, University of Southampton, Southampton, UK

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Clinician views on optimism and empathy in primary care consultations: a qualitative interview study