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Research

GP perceptions of telehealth services in Australia: a qualitative study

Keshia R De Guzman, Centaine L Snoswell, Chantelle M Giles, Anthony C Smith and Helen M Haydon
BJGP Open 2022; 6 (1): BJGPO.2021.0182. DOI: https://doi.org/10.3399/BJGPO.2021.0182
Keshia R De Guzman
1 Centre for Online Health, The University of Queensland, Brisbane, Australia
2 Centre for Health Services Research, The University of Queensland, Brisbane, Australia
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  • ORCID record for Keshia R De Guzman
  • For correspondence: uqkdeguz{at}uq.edu.au
Centaine L Snoswell
1 Centre for Online Health, The University of Queensland, Brisbane, Australia
2 Centre for Health Services Research, The University of Queensland, Brisbane, Australia
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Chantelle M Giles
3 Faculty of Health and Behavioural Sciences, The University of Queensland, Brisbane, Australia
4 Faculty of Medicine, The University of Queensland, Brisbane, Australia
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Anthony C Smith
1 Centre for Online Health, The University of Queensland, Brisbane, Australia
2 Centre for Health Services Research, The University of Queensland, Brisbane, Australia
5 Centre for Innovative Medical Technology, University of Southern Denmark, Odense, Denmark
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Helen M Haydon
1 Centre for Online Health, The University of Queensland, Brisbane, Australia
2 Centre for Health Services Research, The University of Queensland, Brisbane, Australia
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Article Figures & Data

Tables

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    Table 1. Participant demographic characteristics
    Characteristic n (%)
    SexMale9 (64)
    Female5 (36)
    Age, years21–300 (0)
    31–508 (57)
    >506 (43)
    Years of registration1–103 (21)
    11–203 (21)
    >208 (57)
    Highest level of trainingBachelor4 (29)
    Graduate certificate or diploma2 (14)
    Masters4 (29)
    PhD4 (29)
    State of current practiceQueensland10 (71)
    New South Wales2 (14)
    Victoria2 (14)
    Practice settingProportion of career time spent working in metropolitan setting0 to ≤253 (21)
    >25 to ≤505 (36)
    >50 to ≤751 (7)
    >755 (36)
    Proportion of career time spent working in regional setting0 to ≤259 (64)
    >25 to ≤504 (29)
    >50 to ≤751 (7)
    >750 (0)
    Proportion of career time spent working in rural or remote setting0 to ≤2510 (71)
    >25 to ≤500 (0)
    >50 to ≤752 (14)
    >752 (14)
    Consult modalityProportion of telephone consultations per week0 to ≤259 (64)
    >25 to ≤504 (29)
    >50 to ≤750 (0)
    >751 (7)
    Proportion of video consultations per week0 to ≤2511 (79)
    >25 to ≤502 (14)
    >50 to ≤751 (7)
    >750 (0)
    Proportion of in-person consultations per week0 to ≤252 (14)
    >25 to ≤500 (0)
    >50 to ≤7510 (71)
    >752 (14)
    Self-rated telehealth experience (from 1 to 10)1–41 (7)
    5–75 (36)
    8–108 (57)
    Out-of-pocket cost charged for non-concessional patientsYes8 (57)
    No6 (43)

Supplementary Data

  • BJGPO.2021.0182_Spp.pdf -

    Supplementary material is not copyedited or typeset, and is published as supplied by the author(s). The author(s) retain(s) responsibility for its accuracy.

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GP perceptions of telehealth services in Australia: a qualitative study
Keshia R De Guzman, Centaine L Snoswell, Chantelle M Giles, Anthony C Smith, Helen M Haydon
BJGP Open 2022; 6 (1): BJGPO.2021.0182. DOI: 10.3399/BJGPO.2021.0182

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GP perceptions of telehealth services in Australia: a qualitative study
Keshia R De Guzman, Centaine L Snoswell, Chantelle M Giles, Anthony C Smith, Helen M Haydon
BJGP Open 2022; 6 (1): BJGPO.2021.0182. DOI: 10.3399/BJGPO.2021.0182
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Keywords

  • primary health care
  • Family practice
  • general practice
  • telehealth
  • telemedicine
  • sustainability

More in this TOC Section

  • Depictions of the GP crisis: thematic analysis of UK newspapers pre-general election
  • Continuing professional development on planetary health for African family physicians: descriptive survey
  • What does "housebound" mean? Mixed methods study to develop a consensus definition
Show more Research

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