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Research

Online and telephone access to general practice: a cross-sectional patient survey

Carol Bryce, Matthew DL O'Connell, Jeremy Dale, Martin Underwood and Helen Atherton
BJGP Open 2021; 5 (4): BJGPO.2020.0179. DOI: https://doi.org/10.3399/BJGPO.2020.0179
Carol Bryce
1Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, UK
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  • For correspondence: c.bryce.1{at}warwick.ac.uk
Matthew DL O'Connell
2Department of Population Health and Environmental Sciences, King’s College London, London, UK
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Jeremy Dale
1Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, UK
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Martin Underwood
3Warwick Clinical Trials Unit, Warwick Medical School, University of Warwick, Coventry, UK
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Helen Atherton
1Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, UK
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Article Information

vol. 5 no. 4 BJGPO.2020.0179
DOI 
https://doi.org/10.3399/BJGPO.2020.0179
PubMed 
33910917

Published By 
Royal College of General Practitioners
History 
  • Received November 26, 2020
  • Accepted January 19, 2021
  • Published online August 24, 2021.

Article Versions

  • Previous version (April 28, 2021 - 16:30).
  • Previous version (June 8, 2021 - 16:30).
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Copyright & Usage 
Copyright © 2021, The Authors This article is Open Access: CC BY license (https://creativecommons.org/licenses/by/4.0/)

Author Information

  1. Carol Bryce1,*,
  2. Matthew DL O'Connell2,
  3. Jeremy Dale1,
  4. Martin Underwood3 and
  5. Helen Atherton1
  1. 1Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, UK
  2. 2Department of Population Health and Environmental Sciences, King’s College London, London, UK
  3. 3Warwick Clinical Trials Unit, Warwick Medical School, University of Warwick, Coventry, UK
  1. ↵*For correspondence:
    Carol Bryce, c.bryce.1{at}warwick.ac.uk
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Online and telephone access to general practice: a cross-sectional patient survey
Carol Bryce, Matthew DL O'Connell, Jeremy Dale, Martin Underwood, Helen Atherton
BJGP Open 2021; 5 (4): BJGPO.2020.0179. DOI: 10.3399/BJGPO.2020.0179

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Online and telephone access to general practice: a cross-sectional patient survey
Carol Bryce, Matthew DL O'Connell, Jeremy Dale, Martin Underwood, Helen Atherton
BJGP Open 2021; 5 (4): BJGPO.2020.0179. DOI: 10.3399/BJGPO.2020.0179
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Keywords

  • digital health
  • primary health care
  • inequalities
  • internet
  • telephone

More in this TOC Section

  • Implementing a medication review and deprescribing intervention for older people living with frailty and polypharmacy in general practice: a feasibility study
  • Patients’ experiences of phosphatidylethanol in hypertension treatment in primary care: qualitative study
  • “I was lucky!” A mixed methods study exploring how practice placements affect F2 doctors’ attitudes to a GP career
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