Skip to main content

Main menu

  • HOME
  • LATEST ARTICLES
  • ALL ISSUES
  • AUTHORS & REVIEWERS
  • RESOURCES
    • About BJGP Open
    • BJGP Open Accessibility Statement
    • Editorial Board
    • Editorial Fellowships
    • Audio Abstracts
    • eLetters
    • Alerts
    • BJGP Life
    • Research into Publication Science
    • Advertising
    • Contact
  • SPECIAL ISSUES
    • Artificial Intelligence in Primary Care: call for articles
    • Social Care Integration with Primary Care: call for articles
    • Special issue: Telehealth
    • Special issue: Race and Racism in Primary Care
    • Special issue: COVID-19 and Primary Care
    • Past research calls
    • Top 10 Research Articles of the Year
  • BJGP CONFERENCE →
  • RCGP
    • British Journal of General Practice
    • BJGP for RCGP members
    • RCGP eLearning
    • InnovAIT Journal
    • Jobs and careers

User menu

  • Alerts

Search

  • Advanced search
Intended for Healthcare Professionals
BJGP Open
  • RCGP
    • British Journal of General Practice
    • BJGP for RCGP members
    • RCGP eLearning
    • InnovAIT Journal
    • Jobs and careers
  • Subscriptions
  • Alerts
  • Log in
  • Follow BJGP Open on Instagram
  • Visit bjgp open on Bluesky
  • Blog
Intended for Healthcare Professionals
BJGP Open

Advanced Search

  • HOME
  • LATEST ARTICLES
  • ALL ISSUES
  • AUTHORS & REVIEWERS
  • RESOURCES
    • About BJGP Open
    • BJGP Open Accessibility Statement
    • Editorial Board
    • Editorial Fellowships
    • Audio Abstracts
    • eLetters
    • Alerts
    • BJGP Life
    • Research into Publication Science
    • Advertising
    • Contact
  • SPECIAL ISSUES
    • Artificial Intelligence in Primary Care: call for articles
    • Social Care Integration with Primary Care: call for articles
    • Special issue: Telehealth
    • Special issue: Race and Racism in Primary Care
    • Special issue: COVID-19 and Primary Care
    • Past research calls
    • Top 10 Research Articles of the Year
  • BJGP CONFERENCE →
Research

Exploring how paramedics are deployed in general practice and the perceived benefits and drawbacks: a mixed-methods scoping study

Behnaz Schofield, Sarah Voss, Alyesha Proctor, Jonathan Benger, David Coates, Kim Kirby, Sarah Purdy and Matthew Booker
BJGP Open 2020; 4 (2): bjgpopen20X101037. DOI: https://doi.org/10.3399/bjgpopen20X101037
Behnaz Schofield
1 University of the West of England UWE Bristol, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Sarah Voss
1 University of the West of England UWE Bristol, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • ORCID record for Sarah Voss
  • For correspondence: sarah.voss{at}uwe.ac.uk
Alyesha Proctor
1 University of the West of England UWE Bristol, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Jonathan Benger
1 University of the West of England UWE Bristol, Bristol, UK
2 University Hospitals Bristol NHS Foundation Trust, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
David Coates
3 BrisDoc Healthcare Services, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Kim Kirby
4 South Western Ambulance Service NHS Foundation Trust, Exeter, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Sarah Purdy
5 Bristol Medical School, University of Bristol, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
Matthew Booker
5 Bristol Medical School, University of Bristol, Bristol, UK
  • Find this author on Google Scholar
  • Find this author on PubMed
  • Search for this author on this site
  • Article
  • Figures & Data
  • Info
  • eLetters
  • PDF
Loading

Article Figures & Data

Figures

  • Tables
  • Figure 1.
    • Download figure
    • Open in new tab
    • Download powerpoint
    Figure 1. Overall view of paramedics working in general practice.

    Missing data n = 25.

Tables

  • Figures
    • View popup
    Table 1. Literature review search strategy and summarised results
    Search strategy and terms
    ’GP*‘ OR ’general practitioner*‘ OR ’family practitioner*‘ OR ’family physician*‘ OR ’family doctor*‘ OR ’primary care‘ OR ’primary healthcare‘ OR ’primary health care‘ OR ’primary practice*‘ OR ’general practice*‘ OR ’family practice*’AND ‘paramedic*’ OR ’emergency care practitioner*‘ OR ’urgent care practitioner*’Limited to English.Databases: Medline, Cochrane, EMBASE, Psych INFO, AMED, CINHAL plus
    Records identified
    Records excluded at title and abstract screening, n = 3017Full texts for screening, n = 29Full texts for screening after duplicates removed, n = 17 (12 duplicates found)Full texts screened for relevance after reading articles, n = 14
    Literature review summary (n = 14)
    Year Author Title Publication Summary
    2005Ball L11 Setting the scene for the paramedic in primary care: a review of the literature Emergency Medicine Journal Explores the published evidence that surrounds paramedic practice in an attempt to identify the skills, training, and professional capacity that paramedics of the future will require. Identified the paucity of published evidence. Concluded that paramedics must work together to take ownership of the basic philosophies of their practice, which must have their foundation in valid and reliable research.
    2012Daly J12 The paramedic in the community: my story Primary Health Care Aims to provide a clear picture of the role of paramedics based in the community and show how this role has developed through the pioneering personal experiences of a paramedic working in a medical practice. It highlights, through the responses to a questionnaire, how paramedics could be an effective additional resource to an established primary care team.
    2018Eaton G,Mahtani K,Catterall M13 The evolving role of paramedics — a NICE problem to have? Journal of Health Services Research and Policy Supports the growing role of paramedics in the clinical and academic workforce. A commentary on recent draft consultations by the National Institute for Health and Care Excellence (NICE) in England that set out how the role of paramedics may be evolving to assist with the changing demands on the clinical workforce and suggest that the profession should also lead the academically driven evaluation of these new roles.
    2014Evans R,McGovern R,Birch J,Newbury-Birch D14 Which extended paramedic skills are making an impact in emergency care and can be related to the UK paramedic system? A systematic review of the literature Emergency Medicine Journal A total of 8724 articles were identified, of which 19 met the inclusion criteria. Fourteen articles considered paramedic patient assessment and management skills, two articles considered paramedic safeguarding skills, two health education and learning sharing, and one health information. There is valuable evidence for paramedics assessing and managing patients autonomously to reduce emergency department conveyance, which is acceptable to patients and carers. Evidence for other paramedic skills is less robust, reflecting a difficulty with rigorous research in pre-hospital emergency care.
    2018Mahtani KR,Eaton G,Catterall M, Ridley A4 Setting the scene for paramedics in general practice: what can we expect Journal of the Royal Society of Medicine Current opportunities for employment in NHS general practices still require careful evaluation for context-specific clinical outcomes, value, and satisfaction.
    1974Marsh GN,McNay RA15 Team work load in an English general practice British Medical Journal A survey of a general practice demonstrated that by delegating work to a team of paramedical workers, by increasing the proportion of personal medicine, and by engaging the cooperation of patients the GP reduced his workload considerably without any apparent reduction in standard of care.
    2009Martin-Misener R,Downe-Wamboldt B,Cain E, Girouard M16 Cost effectiveness and outcomes of a nurse practitioner-paramedic-family physician model of care: the Long and Brier Islands study Primary Health Care Research and Development The study in a rural Canadian setting evaluated nurse practitioners, paramedics, and family physicians providing care together. This model of care resulted in decreased cost, increased access, and a high level of acceptance and satisfaction among care providers.
    2018Moule P et al 7 Preparing non-medical clinicians to deliver GP out-of-hours services: lessons learned from an innovative approach Education for Primary Care This article presents the development and evaluation of one programme delivered in 2017 to paramedics seeking to work in out-of-hours (OOHs) services. The findings suggest the course was able to provide the students with the skills, knowledge, and confidence to become safe practitioners in the OOHs service.
    2019Rasku T et al 9 The core components of community paramedicine — integrated care in primary care setting: a scoping review Scandinavian Journal of Caring Sciences The Community Paramedicine programmes are perceived to be promising. However, Community Paramedicine research data are lacking. Further research is required to understand whether this novel model of health care is reducing costs, improving health, and enhancing people's experiences.
    1983SaintYves IF17 The training of paramedics for primary health care Journal of the Royal Society of Health Defends the use of appropriately trained paramedics as first point of contact in the primary care setting to alleviate staff shortages.
    2017Spence D5 Good medicine — the GP paramedic British Journal of General Practice A one-page personal commentary from a GP in Glasgow supporting the role of paramedics in GP settings and proposing the name changes to GP doctor, GP nurse, and GP paramedic to allow for the changes to the healthcare team.
    1974Willemain TR,Moore GT18 Planning a medical practice using paramedical personnel Health Services Research Using a mathematical model the paper sets out a planning methodology to decide on the trade-offs between key parameters in terms of type of paramedic, size of practice, costs, and so on to help determine the impact of the use of paramedics in primary care.
    2006Woollard M8 The role of the paramedic practitioner in the UK Journal of Emergency Primary Health Care Describes the evolution of the role of the paramedic practitioner in the community and the formalisation of the training needs for paramedics to work autonomously in the community setting.
    2016Schadewaldt V,McInnes E, Hiller J, Gardner E19 Experiences of nurse practitioners and medical practitioners working in collaborative practice models in primary healthcare in Australia — a multiple case study using mixed methods BMC Family Practice This study investigated the experiences and perceptions of nurse practitioners and medical practitioners who worked together in Australia and found that the willingness of practitioners and their individual relationships partially overcame the effect of system restrictions. However, this article highlights the need for strategic support to ensure the sustainability of collaborative practice models in primary health care.
    • View popup
    Table 2. Model of employment and tasks undertaken by paramedics
    Model of employment n %
    Directly employed by GP practice9859.4
    Directly employed by CCG21.2
    Contract with community provider21.2
    Freelance or locum contract00.0
    Agency00.0
    Contract with local ambulance trust148.5
    Other84.8
    PCN63.6
    Combination of GP practice and PCN106.1
    Other combination169.7
    Missing95.5
    Total165
    Tasks undertaken a
    Same-day home visits14591.8
    Routine home visits9761.4
    Same-day clinic11874.7
    Pre-booked clinic5333.5
    Same-day telephone triage5635.4
    Pre-booked telephone triage2113.3
    Telephone triage6843.0
    Web triage85.1
    Other tasks2213.9
    Total588
    Exclusions reported b
    No exclusions2724.1
    Aged <6 months2522.3
    Aged <1 year2320.5
    Aged <2 years1210.7
    Aged <5 years54.5
    Pregnant women2219.6
    Sexual health or gynaecology1715.2
    Mental health2017.9
    End of life or palliative care1412.5
    Chronic or complex conditions1412.5
    Other specified conditionc 1210.7
    Totald 164 
    • aDenominator 158; 7 responders did not answer/didn’t know. bDenominator 112; 53 responders did not answer/didn’t know. cFor example, moles, lumps, patients in care homes, and decision made by paramedic. dSome responders reported more than one exclusion. CCG = care commissioning group. PCN = primary care network.

    • View popup
    Table 3. Key informant and stakeholder characteristics
    KI meetings
    Sex Role Employer
    KI 1MaleGPCCG
    KI 2FemaleGPCCG
    KI 3FemaleCommissionerCCG
    KI 4MaleGPCCG
    KI 5MaleParamedicCCG
    KI 6FemaleCommissionerCCG
    KI 7MaleParamedicCCG
    KI 8FemaleParamedicProfessional body
    KI 9FemaleParamedicNHS
    SH interviews
    SH 1FemaleParamedic
    SH 2FemaleGP
    SH 3FemalePractice manager
    SH 4FemaleGP
    SH 5MaleGP
    SH 6MaleGP
    SH 7MalePractice manager
    SH 8FemalePractice manager
    SH 9FemaleParamedic
    SH 10FemaleGP
    • CCG = clinical commissioning group. KI = key informant. SH = stakeholder.

Back to top
Previous ArticleNext Article

In this issue

BJGP Open
Vol. 4, Issue 2
June 2020
  • Table of Contents
  • Index by author
Download PDF
Download PowerPoint
Email Article

Thank you for recommending BJGP Open.

NOTE: We only request your email address so that the person to whom you are recommending the page knows that you wanted them to see it, and that it is not junk mail. We do not capture any email address.

Enter multiple addresses on separate lines or separate them with commas.
Exploring how paramedics are deployed in general practice and the perceived benefits and drawbacks: a mixed-methods scoping study
(Your Name) has forwarded a page to you from BJGP Open
(Your Name) thought you would like to see this page from BJGP Open.
CAPTCHA
This question is for testing whether or not you are a human visitor and to prevent automated spam submissions.
Citation Tools
Exploring how paramedics are deployed in general practice and the perceived benefits and drawbacks: a mixed-methods scoping study
Behnaz Schofield, Sarah Voss, Alyesha Proctor, Jonathan Benger, David Coates, Kim Kirby, Sarah Purdy, Matthew Booker
BJGP Open 2020; 4 (2): bjgpopen20X101037. DOI: 10.3399/bjgpopen20X101037

Citation Manager Formats

  • BibTeX
  • Bookends
  • EasyBib
  • EndNote (tagged)
  • EndNote 8 (xml)
  • Medlars
  • Mendeley
  • Papers
  • RefWorks Tagged
  • Ref Manager
  • RIS
  • Zotero
Share
Exploring how paramedics are deployed in general practice and the perceived benefits and drawbacks: a mixed-methods scoping study
Behnaz Schofield, Sarah Voss, Alyesha Proctor, Jonathan Benger, David Coates, Kim Kirby, Sarah Purdy, Matthew Booker
BJGP Open 2020; 4 (2): bjgpopen20X101037. DOI: 10.3399/bjgpopen20X101037
del.icio.us logo Facebook logo Mendeley logo Bluesky logo
  • Tweet Widget
  • Facebook Like
  • Google Plus One
  • Mendeley logo Mendeley

Jump to section

  • Top
  • Article
    • Abstract
    • How this fits in
    • Introduction
    • Method
    • Results
    • Discussion
    • Notes
    • References
  • Figures & Data
  • Info
  • eLetters
  • PDF

Keywords

  • paramedic
  • allied health personnel
  • primary health care
  • general practitioners
  • health workforce

More in this TOC Section

  • Factors affecting the likelihood of documented medication concerns in patients with multimorbidity: a cross-sectional study in primary care
  • GPs’ perspectives regarding suicide prevention: a systematic scoping review
  • Pharmaceutical company promotional payments to English general practices: a longitudinal study
Show more Research

Related Articles

Cited By...

Intended for Healthcare Professionals

 
 

British Journal of General Practice

NAVIGATE

  • Home
  • Latest articles
  • Authors & reviewers
  • Accessibility statement

RCGP

  • British Journal of General Practice
  • BJGP for RCGP members
  • RCGP eLearning
  • InnovAiT Journal
  • Jobs and careers

MY ACCOUNT

  • RCGP members' login
  • Terms and conditions

NEWS AND UPDATES

  • About BJGP Open
  • Alerts
  • RSS feeds
  • Facebook
  • Twitter

AUTHORS & REVIEWERS

  • Submit an article
  • Writing for BJGP Open: research
  • Writing for BJGP Open: practice & policy
  • BJGP Open editorial process & policies
  • BJGP Open ethical guidelines
  • Peer review for BJGP Open

CUSTOMER SERVICES

  • Advertising
  • Open access licence

CONTRIBUTE

  • BJGP Life
  • eLetters
  • Feedback

CONTACT US

BJGP Open Journal Office
RCGP
30 Euston Square
London NW1 2FB
Tel: +44 (0)20 3188 7400
Email: bjgpopen@rcgp.org.uk

BJGP Open is an editorially-independent publication of the Royal College of General Practitioners

© 2026 BJGP Open

Online ISSN: 2398-3795