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Patient perspective Patient education Information Written information as reference for arising questions Lack of interest Refusal of information Recall of burdensome memories Education session No recall of education Effect on health behaviour Monitoring Questioning Safety Personal attention Encourages personal reflection on health Inconvenient Recall of burdensome memories Care Helpful talking Practical help Lack of practical support and direct help Feedback of results Feedback not noticed Feedback noticed, not discussed with GP Results discussed with GP GP considered monitoring results irrelevant GPs’ perspective Patient education Not noticed Considered unnecessary Patient autonomy improves GP care Monitoring Effects on care Enhances patient wellbeing Additional medical information Unnecessary for uncomplicated patient Not time saving Delegation Personal patient contact necessary Time and money expenses Burden for patients Benefits of delegation Additional perspective Additional home visit Active questioning Implementation of therapy No problems Problems expectes in similar patients in different circumstances (location, insurance status) Financial strains Problems of avaibility Problems of transport Patients GPs Total 19 13 Male 12 Female 7 Mean age (range), years 61 (42–84) 54 (41–64) Mean time working in practice (range), years – (–) 19 (9–33)