Table 1. Practice use, feedback and engagement with NHS Choices and Facebook
NHS ChoicesFacebook use
Official pagesUnofficial pages
Number of practices8331a58a
Reviews
Number of practices allowing reviews831433
Number of reviews per practice5.410.7 (SD = 11.5)6.4 (SD = 4.6)
Mean review score (SD)3.6/5 (SD =1.0)4.25/5 (SD = 0.9)3.2/5 (SD = 1.7).
User interaction
Number of likesN/A7747 (SD = 279.7)1358 (SD = 20.7)
Number of check-insN/A4133 (SD = 309.0)6126 (SD = 141.2)
Mean check-ins per practice (SD)N/A159153
  • aOf which 18 had both unofficial and official pages. SD = standard deviation.